Project Director

We are seeking an experienced Project Director to serve as the operational backbone of a multi-year virtual training. Working with a small team of facilitators and producers, the PD will own end-to-end coordination from scheduling and logistics to client communication and compliance tracking. This is a high-trust, high-visibility role suited to someone who is proactive, detail-oriented, and comfortable operating as a key point of accountability in a lean professional services environment. Key Responsibilities Schedule Management Develop and maintain a master schedule for 35–40 annual virtual training sessions across multiple participant tracks Coordinate facilitator and producer availability, ensuring coverage and contingency plans for each session Track contract milestones, renewal timelines, and deliverable deadlines Monitor session volume actuals against projections and flag variances early Client Relationship & Communication Serve as a primary operational contact for the client on scheduling, logistics, and day-to-day coordination Prepare agendas for client planning meetings and document decisions and action items Coordinate timely submission of post-session summary reports covering attendance, engagement, feedback, and improvement recommendations Escalate issues promptly and always arrive with a proposed solution Internal Team Coordination Manage onboarding logistics for facilitators and producers, including platform access and session briefings Maintain shared trackers for session assignments, completion status, and reporting Support compliance tracking — insurance renewals, regulatory rate updates, data security documentation — throughout the engagement Quality & Continuous Improvement Aggregate post-session feedback and surface trends for quarterly planning discussions Maintain organized records of all session materials, reports, and client correspondence Identify process gaps and propose operational improvements to strengthen delivery quality over time Qualifications Required 3+ years of project management experience in professional services, consulting, training, or a related field Demonstrated success managing virtual service engagements with external clients Proficiency with project tracking tools (e.g., Asana, Monday.com, Smartsheet, or equivalent) Strong written and verbal communication skills — comfortable liaising directly with institutional stakeholders Ability to manage multiple concurrent workstreams independently Proficiency with Zoom and virtual collaboration platforms Strongly Preferred PMP, CAPM, or equivalent project management certification Experience supporting engagements in higher education, government, or nonprofit sectors Familiarity with training program operations or professional development delivery Experience tracking contract compliance requirements (insurance, regulatory rates, data security) University training coordination experience. A Plus Background in adult learning, instructional design, or workforce development Experience supporting competitive procurement or government contract environments Who Thrives Here Detail-oriented without losing sight of the big picture A self-starter who surfaces problems before they become crises Collaborative and client-focused, with a calm, professional presence Committed to excellence, equity, and continuous improvement #J-18808-Ljbffr