Housing Case Manager

Housing Case Manager

At Father Joe's Villages, housing is more than a destination — it's the foundation for stability, healing, and hope. The Housing Case Manager supports veterans, individuals, and families in obtaining and maintaining permanent housing while building long-term housing stability. You will work directly with clients to develop Housing Stability Plans, connect clients to resources, and provide ongoing support to help them achieve self-sufficiency. This role operates primarily out of the Veterans Village of San Diego (3330 Kemper Street, San Diego, CA 92110) and also at Father Joe's Villages (15th & Commercial, San Diego, CA 92101).

The Role

As a Housing Case Manager, you will guide clients through the housing process, provide direct case management services, and connect clients to internal and external resources. This role is ideal for someone who is resourceful, relationship-driven, and passionate about helping clients achieve housing stability.

Your Role in Supporting Housing Stability

• Conduct initial and ongoing assessments of client needs, progress, and barriers to housing stability.
• Develop and implement Housing Stability Plans in collaboration with clients to support long-term housing success.
• Maintain accurate case documentation in HMIS and other required systems in compliance with agency policies and grant requirements.
• Perform crisis intervention and provide direct support to clients navigating housing challenges.
• Identify and secure housing opportunities, including Fair Market Rate and other affordable options, for clients.
• Maintain and update a Housing Directory, recording all interactions with landlords and housing providers.
• Negotiate leases and coordinate housing placements in collaboration with internal teams.
• Conduct unit inspections to ensure compliance with program and housing standards.
• Educate clients on tenant rights, responsibilities, and effective communication with landlords.
• Collaborate with staff, attend SSVF and internal program meetings, and share relevant client updates.
• Provide ongoing follow-up to support clients in overcoming housing barriers and maintaining stability.
• Drive to client locations, housing sites, and partner offices as needed to support housing placements and client follow-up.
• Complete all required trainings and perform other duties as assigned by FJV and VVSD supervisors.

Minimum Requirements

• High school diploma, GED, or equivalent combination of education and relevant experience.
• Two (2) years of experience in social services, human services, housing, or related field, with demonstrated ability to work with underserved populations.
• Knowledge of tenant rights, housing resources in San Diego, and landlord negotiation strategies preferred.
• Strong written communication skills and ability to maintain accurate client documentation.
• This role requires regular driving between worksites and client locations. A valid driver's license and the ability to meet organizational driving standards are required.

Key Competencies and Experience

Knowledge & Skills

• Familiarity with local housing resources, supportive services, and housing program requirements (SSVF, Rapid Re-Housing).
• Ability to use client management and reporting systems (e.g., HMIS) to track client progress.
• Understanding of tenant rights and fair housing practices.

Abilities & Ways of Working

• Ability to manage multiple clients and competing priorities in a fast-paced environment.
• Strong problem-solving skills to address client barriers and housing challenges.
• Ability to work independently while collaborating effectively with cross-functional teams.

Professional Attributes & Behaviors

• Professionalism, discretion, and sound judgment when working with sensitive client information.
• Strong interpersonal skills with the ability to build rapport with diverse populations.
• Commitment to Father Joe's Villages' mission and values.

Work Schedule

Full-time position, typically Monday through Friday, with flexibility to meet client appointments or housing needs in the field.

Compensation and Benefits

Pay for this position is based on experience, qualifications, and internal equity. The anticipated pay range for this role is $22.00 – $25.30 per hour.

Father Joe's Villages offers a comprehensive benefits package, including medical, dental, and vision coverage, retirement plan options, paid time off, and professional development opportunities. Employees also have access to wellness programs and employee assistance resources to support work-life balance, health, and overall well-being.

Why Join Father Joe's Villages

Work with a mission-driven team committed to ending homelessness and strengthening San Diego communities. Collaborate with passionate colleagues, grow professionally, and make a direct impact on the lives of clients.

Conditions of Employment

Employment is contingent upon successful completion of applicable pre- and post-employment requirements, which may include background checks, health screenings, license verification, and other role-related requirements following a conditional offer of employment.

Equal Employment Opportunity

Father Joe's Villages is an equal opportunity employer dedicated to building a diverse, inclusive workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.