Clinical Trial Associate (Site and Patient Support Specialist)

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.About AOA DxAOA Dx is developing the next frontier in early-stage cancer detection through its pioneering work in lipids and proprietary biomarker technology. Our revolutionary tumor marker ganglioside platform, GlycoLocate™, is paving the way for life-saving early cancer detection. In a first of its kind, AOA Dx is developing AKRIVIS GD™, an early-stage liquid biopsy test for ovarian cancer.Clinical Trial Associate (Site and Patient Support Specialist)AOA Dx is seeking a Clinical Trial Associate, Site and Patient Support Specialist within Clinical Operations, reporting to the Sr. Director, Clinical Operations, to provide responsive, organized, service-oriented support across our clinical studies and research sites, with a smaller, growing portion of the role supporting patients and clinics as our diagnostic test reaches the market. The most important competency for this role is agility: AOA Dx operates in a startup environment where priorities and responsibilities can shift quickly, and we need someone who adapts fast, stays productive while processes are still being built, and moves work forward independently while knowing when to escalate.Essential Duties & ResponsibilitiesServe as the primary, dependable point of contact for research sites, investigators, study coordinators, and vendors, and increasingly for clinics and patients as the diagnostic launchesSupport study startup and site activation, including site identification, outreach, feasibility, and qualificationCollect, review, organize, and track essential study documents, including IRB submissions, approvals, renewals, contracts, budgets, training records, and activation milestonesMaintain clinical trackers, study systems, shared files, and the trial master file; schedule study meetings and document decisions, action items, and follow-upBuild strong working relationships with sites and help them understand study requirements, workflows, timelines, and documentation expectationsRespond to and track site inquiries and issues, coordinating with Clinical Operations, Laboratory Operations, Data Management, Regulatory, Quality, or Medical as neededMonitor outstanding site deliverables and follow up to maintain timelines; support sites through enrollment, study conduct, and closeout; escalate operational gaps, risks, or delays as neededRespond to patient and clinic questions on administrative and logistical topics (ordering, specimen collection, shipping, next steps) within approved information, escalating clinical, medical, billing, or privacy questions to the appropriate functionTake on responsibilities outside a narrowly defined scope, adapting comfortably as study timelines and business needs evolveRequired QualificationsExperience supporting sponsor-initiated clinical studies, including study startup and site activationExperience communicating directly with research sites, investigators, coordinators, or patients/customersStrong organizational, documentation, and follow-up skills, with sound judgment about when to escalateAbility to manage multiple priorities and adapt to rapidly changing needs in a startup environmentStrong attention to detail, with proficiency in Microsoft Office, shared-document platforms, and electronic tracking systemsPreferred QualificationsExperience with diagnostic, medical device, biotechnology, laboratory, or women's health organizations, ideally in a startup or growth-stage companyExperience with IRB submissions and regulatory document collectionExperience with CTMS, eTMF, EDC, or customer-support/ticketing systemsFamiliarity with Clinical Practice and applicable clinical research regulationsExperience in patient services, clinic support, or healthcare customer serviceCore CompetenciesAgility and adaptabilityOwnership and accountabilitySite relationship managementSound judgment and appropriate escalationOrganization and attention to detailClear and compassionate communication Education and Experience Bachelor's degree or equivalent combination of education and experience, plus approximately two or more years in clinical research, clinical operations, study startup, or healthcare operations Travel RequirementsSome travel may be required as study and business needs evolve. Reasonable accommodations can be made for individuals with disabilitiesSalary Range: $70,200 - $80,800Location: Denver, CO (Hybrid In-Person/Remote) AOA Dx offers competitive benefits, including unlimited PTO, a monthly healthcare stipend, 100% employee sponsored life and disability benefits, monthly cell phone reimbursement, and a 401k plan.AOA Dx is an equal opportunity employer committed to a diverse and inclusive workplace. xhyhwjd We do not discriminate on the basis of race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation or expression, age, disability, veteran status, or any other legally protected characteristic.For consideration, please apply via LinkedIn or email us your resume referencing "Clinical Trial Associate" in the subject line to