Dispatcher
Seaside Plumbing
Dispatcher
At Seaside Plumbing, we're not just fixing plumbingwe're restoring peace, uplifting lives, and raising the standard of what service in the trades looks like.
We believe:
- Service should feel human, not transactional
- Customers should feel informed, cared for, and confident
- The right technician in the right home matters
- And a career here can be something you're proud ofnot just something you do
We've built a company where people grow, customers trust us, and the bar is set high.
This is a high-performance coordination role where:
- Urgency matters
- Organization matters
- Communication matters
You are responsible for matching the right technician to the right joband keeping the entire day running smoothly.
If you struggle with multitasking, prioritization, or fast decision-makingthis is not the place for you.
We are where the best come to become elite.
As a Dispatcher at Seaside, you will:
- Evaluate incoming calls and assign the right technician to each job
- Prioritize urgent calls and adjust schedules in real time
- Communicate clearly with technicians throughout the day
- Keep customers updated on technician arrival and job status
- Ensure accurate job details are relayed to the field
- Reschedule appointments when needed while maintaining customer satisfaction
- Record and track service calls and updates
- Support the team with administrative tasks as needed
What success looks like here:
- The schedule runs efficiently and stays full
- Technicians are in the right place at the right time
- Customers feel informed and taken care of
- Communication between office and field is clear and consistent
- You stay calm, focused, and organized under pressure
- You take ownership of the day's outcomes
This role is a great fit if you:
- Thrive in a fast-paced, ever-changing environment
- Are highly organized and detail-oriented
- Communicate clearly and confidently
- Enjoy problem-solving and thinking on your feet
- Take pride in supporting both customers and your team
This is NOT a fit if you:
- Struggle with multitasking or prioritization
- Get overwhelmed easily under pressure
- Avoid communication or decision-making
- Prefer slow-paced or repetitive work
- Don't take ownership of outcomes
There are easier jobs out there.
But if you're looking for:
- Growth
- Opportunity
- A team that actually cares
- And a role where you play a critical part in daily success
This might be it.
Seaside Plumbing is an equal opportunity employer. We are committed to building a team that reflects a wide range of backgrounds, experiences, and perspectives.
$18.43 per hour
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