Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Solutions Analyst II — Technical Escalations & Enablement

Zoominfo

ZoomInfo is seeking a Customer Solutions Analyst II for its Client Services team. This hybrid role requires expertise within the ZoomInfo product suite and involves managing complex customer issues, troubleshooting technical problems, and providing cross-functional support. The ideal candidate will have at least 4 years of experience in technical support within a B2B software environment, demonstrating strong troubleshooting skills, excellent communication, and a proactive approach to problem-solving. Comprehensive benefits including medical coverage, 401(k) matching, and a strong onboarding program are offered. #J-18808-Ljbffr Zoominfo

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Solutions Analyst II — Technical Escalations & Enablement in Bethesda, MD vacancy
  • $49k - $77k

    ZoomInfo is looking for a Customer Solutions Analyst II to join our Client Services...  ...You will serve as a go‑to technical resource for customers and...  ...building tools and enablement resources that elevate the...  ...products, serving as the primary escalation point for complex issues.... 
    Customer
    Work at office
    3 days per week

    Zoominfo

    Bethesda, MD
    1 day ago
  •  ...Data Analyst II Location: Government facility 95% and...  ...readiness and risk data to enable data-driven decision-...  ...mission-critical solutions to government clients,...  ...Reduction Agency's (DTRA) technical and strategic...  ...pride ourselves on our customer-centric approach, leveraging... 
    Customer
    For contractors
    Work at office

    CORTEK Inc

    Falls Church, VA
    4 days ago
  • $175k

     ...Koniag Management Solutions, LLC, a Koniag Government...  ..., is seeking a SME II Technology Capabilities Analyst with a TS/SCI...  ...and our government customer at the Pentagon, Arlington...  ...(15) years’ technical experience in a field...  ...solutions. KGS enables successful mission... 
    Customer
    Local area
    Flexible hours

    Koniag Government Services

    Arlington, VA
    4 days ago
  • Position Title Epic Clinical Analyst II Job Description Purpose &...  ...that develops Epic application solutions as well as other 3rd party...  ...problem-solving partnerships with customers and colleagues. Education:...  ...is preferred. Demonstrated technical administrative experience... 
    Customer

    VHC Health

    Alexandria, VA
    3 days ago
  •  ...and care deeply about solving customer problems with precision. If...  ...We’re looking for a HRIS Analyst II to join our HR Technology &...  ...needs into scalable Workday solutions. What You Bring 5+ years of...  ...concise communication with both technical and non-technical... 
    Customer

    Socure

    Washington DC
    3 days ago
  •  ...Mission Business Analyst - Tech Office...  ...and works with technical development programs...  ...as the main customer liaison from...  ...DARPA Programs to enable the missions, including RMB/II cases,...  ...as part of the escalation chain. Navigate...  ...recommend effective solutions. Excellent communication... 
    Customer
    Work at office

    Chenega Corporation

    Arlington, VA
    3 days ago
  • $86.4k

     ...including capability enablement with cross-team dependencies...  ...to collaborate with customers on complex data and...  ...and Intermediate Data Analysts. Leads project teams or...  ...reporting business solutions on complex issues. Create...  ..., partners, vendors, technical staff and project teams... 
    Customer
    For contractors
    Work at office
    Local area
    Remote work

    Highmark Health

    Washington DC
    2 days ago
  • $113k - $188k

     ...and complexity. Sourcing and evaluating customer requirements. Track the delivery of key initiatives and enable success. Use technical expertise to identify and elevate...  ...managing or supporting technical projects, escalating risks, and/or managing schedules. Excellent... 
    Customer
    Temporary work
    Work at office
    Flexible hours

    Dormont Manufacturing Company

    Washington DC
    22 hours ago
  • $94k - $115k

     ...Senior Analyst, Deal Desk Achievers offers...  ...with Sales, Customer Success, Legal, and...  ...customer value. You will enable efficient deal...  ...outcomes. Serve as an escalation point for high-...  ...a collaborative, solution-oriented approach...  ...to HR, for technical excellence, and for... 
    Customer
    Permanent employment
    Full time
    Contract work
    Work experience placement
    Work at office
    Immediate start
    Remote work

    Achievers

    Washington DC
    2 days ago
  •  ...SME- Quality Assurance Analyst II Location: Falls Church, VA Enabled Intelligence Enabled...  ...secure data labeling and AI solutions to help our government and commercial customers effectively deploy...  .... SMEs provide hands on technical support to Data Annotators... 
    Customer
    Contract work
    Work at office
    Monday to Friday

    Enabled Intelligence

    Falls Church, VA
    6 days ago
  • $40k

     ...success for our customers. Joining Maximus...  ...high-impact solutions while contributing...  ...The Junior CIC Analyst supports 24x7 Command...  ...resets, and clearing technical blockers to...  ...identifying and escalating issues based on defined...  ...core teams, enabling focus on higher-priority... 
    Customer
    Contract work
    Remote work
    Shift work
    Night shift

    MAXIMUS

    Washington DC
    1 day ago
  •  ...delivers advanced technology solutions and mission support to...  ...complex challenges, enable faster and more secure...  ...and Vulnerability Analyst II Location:...  ...programs demand. You are technically skilled and operationally...  ...risk. You are organized, customer-focused, and... 
    Customer
    Full time
    Work experience placement
    Flexible hours

    Revolutional, LLC

    Washington DC
    8 days ago
  • $110k - $130k

     ...Senior Contract Analyst The Building People...  ...integrated solutions that connect technology...  ...improve efficiency, and enable mission success....  ...coordination of technical and business...  ...FAC-C/DAWIA Level II certification....  ...to change based on customer requirements. Competitive... 
    Customer
    Contract work
    Temporary work
    For contractors
    For subcontractor
    Seasonal work
    Work at office
    Remote work
    Flexible hours

    The Building People

    Washington DC
    22 hours ago
  • $75k - $141.78k

     ...Acquisition Management Analysts to work within a...  ...contracting officers, and technical teams to manage...  ...Demonstrated experience with enabling COTRs and COs in...  ...exercises. DAWIA Level II or equivalent in...  ...delivering advanced solutions to our customers’ most critical missions... 
    Customer
    Full time
    Contract work
    Part time
    Local area
    Remote work

    Noblis

    Bethesda, MD
    2 days ago
  •  ...Information Security Services, LLC is seeking a SME II Technology Capabilities Analyst with a TS/SCI security clearance to support our government customer at the Pentagon in Arlington, VA. Ideal candidates will have 15 years of technical experience, an advanced degree, and strong... 
    Customer

    Koniag Information Security Services, LLC

    Arlington, VA
    4 days ago
  •  ...for a Sr. Business Analyst to provide...  ...for our government customer in Falls Church, VA...  ...group processes that enable the program and projects...  .... Proficient technical skills in data analysis...  ...develop effective solutions. Business acumen...  ...to pass a Tier II Investigation for... 
    Customer
    Work at office

    Alaka`ina Foundation Family of Companies

    Falls Church, VA
    4 days ago
  • $22.3 - $28.8 per hour

     ...and delivers Information Technology solutions and strategies that enable operations and drive business...  ...IT Service Center resolves client/customer technical issues through virtual, real-time...  ...to technologies and, as necessary, escalates complex and large‑scale issues to... 
    Customer
    Hourly pay
    Temporary work
    Work experience placement
    Local area
    Immediate start
    Monday to Friday
    Flexible hours
    Shift work

    Cardinal Health

    Washington DC
    1 day ago
  • CSOC Tier 2 Analyst Immediate Opportunity...  ...cyber threats or escalating incidents for Tier...  ...Leadership skills, technical expertise, and a deep...  ...effective Level II analysis of incidents...  ...threats, and new solutions which may impact...  ...credentialing, or customer-specific suitability... 
    Customer
    Work experience placement
    Local area
    Immediate start
    Night shift
    Day shift

    EmergencyMD

    Rockville, MD
    2 days ago
  • $109.04k - $136.3k

     ...Will Be Doing The Automation Solutions Analyst is responsible for the rapid...  ..., and iteration of AI‑enabled solutions that solve real business...  ...- templated, configured, or escalated. Identify and proactively...  ...O365 applications. Strong technical background with a focus on workflow... 
    Full time
    Immediate start

    WilmerHale

    Washington DC
    4 days ago
  •  ...Business / Help Desk Analyst Location:...  ...centered digital solutions that accelerate government...  ...operational and technical support, the role...  ...efficiency, and enabling data-driven...  ...functional teams. Customer-service...  ...accurate assistance and escalating issues... 
    Customer
    Permanent employment
    Full time
    Contract work
    Remote work

    Sprezzatura LLC

    Arlington, VA
    22 hours ago
  •  ...Libraries is seeking a Business Systems Analyst II to lead the operations of technology...  ...documents including detailed functional and technical requirements, detailed design...  ...scenarios to ensure final products meet customer business needs and expectations; Maintaining... 
    Customer
    Full time
    Contract work
    Afternoon shift

    Arlington County, VA

    Arlington, VA
    22 hours ago
  •  ....S federal government customers with the necessary insights...  .... Govplace enables visibility and insight...  ...technologies, services, and solutions. Our approach to designing...  ...Business Analyst with a strong background...  ...business, functional, and technical financial needs, and will... 
    Customer
    Local area

    Govplace

    Bethesda, MD
    4 days ago
  • $110k - $120k

     ...FUNCTION: The Business Intelligence (BI) Analyst II is responsible for supporting...  ...requirements, designing and maintaining BI solutions, identifying trends, and providing actionable...  ...to deliver projects in a timely and customer-focused manner. Demonstrated analytical... 
    Customer
    Flexible hours

    Howard University

    Washington DC
    1 day ago
  • $86.8k - $198k

     ...Risk Management Analyst, Lead The Opportunity:...  ...management principles that enable organizations to...  ...provide highly innovative solutions. Operate with substantial...  ...in both company and technical competencies. You...  ...person at a Booz Allen or customer facility. Hybrid :... 
    Customer
    Full time
    Contract work
    Part time
    Work at office
    Local area
    Remote work

    BOOZ, ALLEN & HAMILTON, INC.

    Kensington, MD
    22 hours ago
  • N4 Solutions, LLC offers our public and private sector...  ...associates to help our customers evaluate, collaborate,...  ...solutions that enable them to accomplish their...  ...hard-working Management Analyst professional to join our...  ...organize, and coordinate technical meetings and... 
    Customer
    Work at office
    Remote work

    N4 Solutions

    Bethesda, MD
    3 days ago
  •  ...Description Salesforce Solutions Design / Sr...  ...role is to design technical solutions leveraging...  ...process automation and customer’s insights that...  ...support plan and enable best practices and...  ...and cost and escalates issues for resolution...  ...Cloud Consultant or Analyst Consultant or... 
    Customer
    Local area
    Relocation

    R & R Staffing, Inc.

    Mc Lean, VA
    15 days ago
  •  ...an intermediate level analyst position that develops Epic application solutions as well as other 3rd party...  ...Applications Analyst II is responsible for establishing...  ...partnerships with customers and colleagues....  ...preferred. Demonstrated technical administrative experience... 
    Customer
    Hourly pay
    Shift work

    VHC Health

    Alexandria, VA
    11 days ago
  •  ...Analyst II (Budget) Arlo Solutions (Arlo) is an information technology consulting services company that...  ...consultants working in partnership with our customers. Our mission is to understand and...  ...infrastructure. Provide expert technical and analytical input on cyberspace... 
    Customer
    Work at office

    Arlo Solutions LLC

    Alexandria, VA
    2 days ago
  • N4 Solutions, LLC offers our public and private sector clients...  ...associates to help our customers evaluate, collaborate,...  ...solutions that enable them to accomplish their...  ...Description / Duties The Data Analyst will provide analytical and technical support services to the... 
    Customer
    Work at office
    Remote work

    N4 Solutions, LLC

    Bethesda, MD
    3 days ago
  • $28.45 per hour

     ...ID328284Job Title: Document Management Analyst II - The Office of Human Resources and Security...  ...to assist with administrative and technical HR functions.The Litigation Support Analyst...  ...provides individuals with increasingly more customer interaction and increased responsibility... 
    Customer
    Hourly pay
    Minimum wage
    Contract work
    For contractors
    Work experience placement
    Work at office
    Remote work
    Flexible hours

    CACI International Inc.

    Washington DC
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Solutions Analyst II — Technical Escalations & Enablement. Be the first to apply!