Customer Solutions Analyst II — Technical Escalations & Enablement
Zoominfo
ZoomInfo is seeking a Customer Solutions Analyst II for its Client Services team. This hybrid role requires expertise within the ZoomInfo product suite and involves managing complex customer issues, troubleshooting technical problems, and providing cross-functional support. The ideal candidate will have at least 4 years of experience in technical support within a B2B software environment, demonstrating strong troubleshooting skills, excellent communication, and a proactive approach to problem-solving. Comprehensive benefits including medical coverage, 401(k) matching, and a strong onboarding program are offered. #J-18808-Ljbffr Zoominfo
$49k - $77k
ZoomInfo is looking for a Customer Solutions Analyst II to join our Client Services... ...You will serve as a go‑to technical resource for customers and... ...building tools and enablement resources that elevate the... ...products, serving as the primary escalation point for complex issues....CustomerWork at office3 days per week- ...Data Analyst II Location: Government facility 95% and... ...readiness and risk data to enable data-driven decision-... ...mission-critical solutions to government clients,... ...Reduction Agency's (DTRA) technical and strategic... ...pride ourselves on our customer-centric approach, leveraging...CustomerFor contractorsWork at office
$175k
...Koniag Management Solutions, LLC, a Koniag Government... ..., is seeking a SME II Technology Capabilities Analyst with a TS/SCI... ...and our government customer at the Pentagon, Arlington... ...(15) years’ technical experience in a field... ...solutions. KGS enables successful mission...CustomerLocal areaFlexible hours- Position Title Epic Clinical Analyst II Job Description Purpose &... ...that develops Epic application solutions as well as other 3rd party... ...problem-solving partnerships with customers and colleagues. Education:... ...is preferred. Demonstrated technical administrative experience...Customer
- ...and care deeply about solving customer problems with precision. If... ...We’re looking for a HRIS Analyst II to join our HR Technology &... ...needs into scalable Workday solutions. What You Bring 5+ years of... ...concise communication with both technical and non-technical...Customer
- ...Mission Business Analyst - Tech Office... ...and works with technical development programs... ...as the main customer liaison from... ...DARPA Programs to enable the missions, including RMB/II cases,... ...as part of the escalation chain. Navigate... ...recommend effective solutions. Excellent communication...CustomerWork at office
$86.4k
...including capability enablement with cross-team dependencies... ...to collaborate with customers on complex data and... ...and Intermediate Data Analysts. Leads project teams or... ...reporting business solutions on complex issues. Create... ..., partners, vendors, technical staff and project teams...CustomerFor contractorsWork at officeLocal areaRemote work$113k - $188k
...and complexity. Sourcing and evaluating customer requirements. Track the delivery of key initiatives and enable success. Use technical expertise to identify and elevate... ...managing or supporting technical projects, escalating risks, and/or managing schedules. Excellent...CustomerTemporary workWork at officeFlexible hours$94k - $115k
...Senior Analyst, Deal Desk Achievers offers... ...with Sales, Customer Success, Legal, and... ...customer value. You will enable efficient deal... ...outcomes. Serve as an escalation point for high-... ...a collaborative, solution-oriented approach... ...to HR, for technical excellence, and for...CustomerPermanent employmentFull timeContract workWork experience placementWork at officeImmediate startRemote work- ...SME- Quality Assurance Analyst II Location: Falls Church, VA Enabled Intelligence Enabled... ...secure data labeling and AI solutions to help our government and commercial customers effectively deploy... .... SMEs provide hands on technical support to Data Annotators...CustomerContract workWork at officeMonday to Friday
$40k
...success for our customers. Joining Maximus... ...high-impact solutions while contributing... ...The Junior CIC Analyst supports 24x7 Command... ...resets, and clearing technical blockers to... ...identifying and escalating issues based on defined... ...core teams, enabling focus on higher-priority...CustomerContract workRemote workShift workNight shift- ...delivers advanced technology solutions and mission support to... ...complex challenges, enable faster and more secure... ...and Vulnerability Analyst II Location:... ...programs demand. You are technically skilled and operationally... ...risk. You are organized, customer-focused, and...CustomerFull timeWork experience placementFlexible hours
$110k - $130k
...Senior Contract Analyst The Building People... ...integrated solutions that connect technology... ...improve efficiency, and enable mission success.... ...coordination of technical and business... ...FAC-C/DAWIA Level II certification.... ...to change based on customer requirements. Competitive...CustomerContract workTemporary workFor contractorsFor subcontractorSeasonal workWork at officeRemote workFlexible hours$75k - $141.78k
...Acquisition Management Analysts to work within a... ...contracting officers, and technical teams to manage... ...Demonstrated experience with enabling COTRs and COs in... ...exercises. DAWIA Level II or equivalent in... ...delivering advanced solutions to our customers’ most critical missions...CustomerFull timeContract workPart timeLocal areaRemote work- ...Information Security Services, LLC is seeking a SME II Technology Capabilities Analyst with a TS/SCI security clearance to support our government customer at the Pentagon in Arlington, VA. Ideal candidates will have 15 years of technical experience, an advanced degree, and strong...Customer
- ...for a Sr. Business Analyst to provide... ...for our government customer in Falls Church, VA... ...group processes that enable the program and projects... .... Proficient technical skills in data analysis... ...develop effective solutions. Business acumen... ...to pass a Tier II Investigation for...CustomerWork at office
$22.3 - $28.8 per hour
...and delivers Information Technology solutions and strategies that enable operations and drive business... ...IT Service Center resolves client/customer technical issues through virtual, real-time... ...to technologies and, as necessary, escalates complex and large‑scale issues to...CustomerHourly payTemporary workWork experience placementLocal areaImmediate startMonday to FridayFlexible hoursShift work- CSOC Tier 2 Analyst Immediate Opportunity... ...cyber threats or escalating incidents for Tier... ...Leadership skills, technical expertise, and a deep... ...effective Level II analysis of incidents... ...threats, and new solutions which may impact... ...credentialing, or customer-specific suitability...CustomerWork experience placementLocal areaImmediate startNight shiftDay shift
$109.04k - $136.3k
...Will Be Doing The Automation Solutions Analyst is responsible for the rapid... ..., and iteration of AI‑enabled solutions that solve real business... ...- templated, configured, or escalated. Identify and proactively... ...O365 applications. Strong technical background with a focus on workflow...Full timeImmediate start- ...Business / Help Desk Analyst Location:... ...centered digital solutions that accelerate government... ...operational and technical support, the role... ...efficiency, and enabling data-driven... ...functional teams. Customer-service... ...accurate assistance and escalating issues...CustomerPermanent employmentFull timeContract workRemote work
- ...Libraries is seeking a Business Systems Analyst II to lead the operations of technology... ...documents including detailed functional and technical requirements, detailed design... ...scenarios to ensure final products meet customer business needs and expectations; Maintaining...CustomerFull timeContract workAfternoon shift
- ....S federal government customers with the necessary insights... .... Govplace enables visibility and insight... ...technologies, services, and solutions. Our approach to designing... ...Business Analyst with a strong background... ...business, functional, and technical financial needs, and will...CustomerLocal area
$110k - $120k
...FUNCTION: The Business Intelligence (BI) Analyst II is responsible for supporting... ...requirements, designing and maintaining BI solutions, identifying trends, and providing actionable... ...to deliver projects in a timely and customer-focused manner. Demonstrated analytical...CustomerFlexible hours$86.8k - $198k
...Risk Management Analyst, Lead The Opportunity:... ...management principles that enable organizations to... ...provide highly innovative solutions. Operate with substantial... ...in both company and technical competencies. You... ...person at a Booz Allen or customer facility. Hybrid :...CustomerFull timeContract workPart timeWork at officeLocal areaRemote work- N4 Solutions, LLC offers our public and private sector... ...associates to help our customers evaluate, collaborate,... ...solutions that enable them to accomplish their... ...hard-working Management Analyst professional to join our... ...organize, and coordinate technical meetings and...CustomerWork at officeRemote work
- ...Description Salesforce Solutions Design / Sr... ...role is to design technical solutions leveraging... ...process automation and customer’s insights that... ...support plan and enable best practices and... ...and cost and escalates issues for resolution... ...Cloud Consultant or Analyst Consultant or...CustomerLocal areaRelocation
- ...an intermediate level analyst position that develops Epic application solutions as well as other 3rd party... ...Applications Analyst II is responsible for establishing... ...partnerships with customers and colleagues.... ...preferred. Demonstrated technical administrative experience...CustomerHourly payShift work
- ...Analyst II (Budget) Arlo Solutions (Arlo) is an information technology consulting services company that... ...consultants working in partnership with our customers. Our mission is to understand and... ...infrastructure. Provide expert technical and analytical input on cyberspace...CustomerWork at office
- N4 Solutions, LLC offers our public and private sector clients... ...associates to help our customers evaluate, collaborate,... ...solutions that enable them to accomplish their... ...Description / Duties The Data Analyst will provide analytical and technical support services to the...CustomerWork at officeRemote work
$28.45 per hour
...ID328284Job Title: Document Management Analyst II - The Office of Human Resources and Security... ...to assist with administrative and technical HR functions.The Litigation Support Analyst... ...provides individuals with increasingly more customer interaction and increased responsibility...CustomerHourly payMinimum wageContract workFor contractorsWork experience placementWork at officeRemote workFlexible hours
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