TRAINING SPECIALIST

Essential Functions Customer Service: Provide customers with the highest level of customer service, emphasizing courteous and knowledgeable assistance to each and every customer; take potential members on effective and informative tours of the facility, present membership options and close sales. Group and Party Duties: Provide an incredible experience with full staff attention for each party that you are assigned, assist co‑workers in starting their parties and ensuring they provide an incredible party. Cleaning Duties: Assist with professional coverage of building, including maintenance of a clean, positive, safe, and customer‑friendly environment; complete cleaning checklist for your shift and look for areas to improve facilities. Gym Safety Duties: Belay lessons and tests; maintain constant eye on the gym for proper belay techniques; manage boulder. Front Desk Duties: Point‑of‑sale management; respond to phone/email inquiries, including retail and rental service; check‑in and waiver review. Spiritual Responsibilities Because the overriding religious purpose and mission of Youth for Christ USA is to communicate and introduce the Gospel of Jesus Christ to young people and their families, and in that regard to make, educate and encourage life‑long disciples of the Lord Jesus Christ, it is very important that you as an employee in the movement of Youth for Christ be recognized as an associate minister of the Gospel. As an employee of Youth for Christ and an associate minister of the Gospel, YFC expects all employees to: Seek God’s guidance and wisdom through prayer and meditation for the organization as a whole as well as for specific ministry initiatives. Participate and lead regular times of prayer, devotion and worship as a regular aspect of your role within YFC. Teach and preach from the Holy Bible at YFC staff meetings, conferences, camps and events. Model empathy, humility and care for all people, promoting equity and inclusion in word and in the practice of faith expression. Be commissioned or licensed as a minister of the Gospel through the established Youth for Christ process, and/or ordained by an outside body recognized by Youth for Christ USA. YFC Cultural Attributes Enduring Humility: Ability to humbly serve and honor others even in difficult situations with prayer, consistency, transparency, and resilience. Relentless Trust: Demonstrate proper reliance on God, others, and self through generous giving of time and skills, collaboratively incorporating others’ ideas, welcoming candid input, recognizing others’ need for grace and extending forgiveness and empathy. Joyful Camaraderie: Prioritize others’ needs for a missional outcome, characterized by joy, with active listening and problem‑solving skills, while encouraging and empowering fellow believers. Courageous Faithfulness: Trust God with new approaches and changes, and communicate needs and limits with emotional intelligence, while seeking confidence and wisdom in Christ. Kingdom‑Inspired Diversity: Seek and foster authentic Christ‑centered relationships with people of various backgrounds, creating an inviting environment and empowering historically marginalized groups and indigenous populations through active listening, inclusion, advocacy of those who are vulnerable, and respect for others’ experiences. Position Requirements Knowledge & Skills Exceptional customer service skills. Friendly, smart, hardworking, thoughtful, self‑motivated, detail‑oriented, flexible, reliable, creative. Strong communication skills. Attentive and safety‑oriented. Good with people of all ages and backgrounds. Fundraising Responsibilities All YFC employees are expected to regularly and actively participate in faithful activities that advance the stewardship functions of YFC/USA. These activities include, but are not limited to, extending invitations to fundraising events, recruiting personal circle of influence/YFC donor contacts, sending letters, handwritten notes, personal calls, and personally ministering to donor contacts. Benefits Our comprehensive benefits package includes: EEO Statement Youth For Christ (YFC) provides equal employment opportunities (EEO) to employees and applicants for employment without regard to race, color, sex, national origin, age, handicap, marital status, or other unlawful discriminatory characteristics in accordance with applicable federal, state and local laws. YFC is classified as an Association of Churches and, as a religious nonprofit organization, YFC incorporates within each leader role the requirement to model, teach, share and live the faith. The relationship between YFC’s mission and each of its leaders is its lifeblood and as such reserves the right to make employment decisions based upon a person’s religious beliefs, personal character and lifestyle consistent with our understanding of the Bible or with our overall goals and requirements for Christian ministry. We seek to create a workplace that is intentional about Kingdom‑Inspired Diversity. Our commitment to our employees extends to opportunities for growth, development, promotion, training and compensation. We will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to the organization. #J-18808-Ljbffr