Team Member - Full Time (Hospitality and Culinary Professionals)

Chick-fil-A Brunswick Hospitality Professional

At Chick-fil-A Brunswick, the Hospitality Professional role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Break meal
• Scholarship opportunities
• Competitive pay

Key Characteristics:

• Treating guests, team members and leaders with dignity, honor, and respect at all times
• Ability to anticipate guest's needs and respond with urgency
• Be attentive and courteous at all times with guests
• Willing and able to work with a sense of urgency for all tasks during shifts
• Ability to multi task in a fast-paced environment with a friendly and positive attitude
• Reliability and promptness for scheduled shifts
• Willing and able to work 2-3 shifts per week for part-time and 4-6 shifts per week for full-time

Critical Success Factors:

• Vision: To serve, support and inspire each other and our guests in ways that demonstrate CARE.
• Mission: To be a Guardian of the BrandBy making food safety THE priority and striving for operational excellence ALL DAY EVERY DAY!
• People: Commitment to genuine hospitality

Responsibilities:

• Ensure all guests have a great experience while dining in or taking orders to go
• To report for all shifts with a clean and professional appearance
• To learn all positions in your area of the restaurant (front or back of house)
• Use Core 4 at all times
• Use HEARD model in guest recovery
• Be a good steward of resources and equipment
• Follow all Chick-fil-A policies and procedures
• Attention to detail when filling and delivering guests orders to ensure accurate service
• Respond with a sense of urgency to all guest's request to ensure fast service
• Keep assigned area clean and stocked during shift and restock at end of shift
• Follow all food safety and quality guidelines to ensure we are serving great tasting food that is safe to eat all day every day.
• Winning the hearts of guests through consistent execution of role fundamentals
• Complete assigned trainings within 90 training period in Pathway

Work schedule:

• Day shift
• Night shift
• Holidays
• Weekend availability
• 8 hour shift
• 10 hour shift
• 12 hour shift

Benefits:

• Flexible schedule
• Employee discount
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Referral program