Director, RCO Regional Operations Strategy Lead, Americas

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The RCO Regional Operations Strategy Lead, Americas works closely with the Head of RCO Business Management to enable the pull through of operational strategy. The RCO Regional Operations Strategy Lead plays a key role supporting the RCO Regional Head of South America and the RCO Regional Head of North America in ensuring workforce planning, monitoring of key performance indicators for region and communications.

Key Responsibilities

Responsibilities involve a combination of strategy, execution, and oversight to ensure deliverables and include:

• Project Lead RCO transformational activities and execution of operational activities, in partnership with relevant functions.

• Responsible for partnering with the RCO Regional Heads and Regional Delivery Lead Head to create and integrate executional plan for the strategic portfolio.

• Provide operational support and coordination for the RCO Regional Leadership Team meetings, including agenda setting, priorities and objectives.

• Help drive RCO operating model, including Business Development integration efforts resulting from M&A activities at the country level.

• Track progress against plans through leadership dialogue, highlight risks and facilitate dialogue to remediation strategies.

• Partner with HR, GDD Operations, project management, Finance, and other enabling roles to support RCO priorities.

• Develop annual budget for the RCO organization and monitor progress throughout the year.

Project Management /Change Management & Communications

• Proactively identifies potential risks, develops/implements actions, and makes the appropriate trade-offs of balancing risks deliverables and costs.

• Identifies, participates and/or leads initiatives with cross-functional/global teams

• Creates, maintains, and implements project management tools at the study level (e.g., actions, decisions, issues log and risk management plan).

• Ensures interdependencies are identified across the RCO portfolio.

• Identifies and plans for appropriate workforce changes and communications.

Stakeholder Management

• Proactively develops/maintains collaborative relationships with internal partners/stakeholders across the multidisciplinary teams.

• Collaborates across the R&D function, Medical and additional BMS stakeholders.

Leadership Competencies

• Holds self and others accountable for accomplishing goals.

• Makes timely, data-driven decisions while balancing against daily priorities.

• Incorporates global considerations in everyday decision-making.

• Encourages collaboration across teams, functions, and geographies.

• Displays a willingness to challenge the status quo and take risks.

• Maintains optimism and composure in times of change, uncertainty, or stress.

• Supports development of Reginal and Global RCO best practices.

• Leverages interpersonal and influencing skills to foster partnerships across multidisciplinary teams.

• Adaptable and flexible—willing/able to adjust to multiple demands and shifting priorities and demonstrates ability to meet day-to-day challenges with confidence and professionalism.

• Ability to effectively lead a cross-functional team in a matrix environment.

• Fosters a continuous learning mindset.

Qualifications & Experience
Degree Requirements

• BA/BS in Science or Business Management equivalent degree (advanced degree, preferred)

Experience Requirements

• 10 + years of experience in the pharma industry with core understanding of clinical operations and associated business parameters.

• Experience in pharmaceutical consulting or clinical research organization a plus.

• Excellent communication and interpersonal skills, with the ability to interface with a broad range of internal and external stakeholders.

• Strategic thinker and possesses high business acumen and can translate strategy into executional plans.

• Experience managing capabilities in a matrixed environment.

• Excellent project management, leadership and execution skills and can manage multiple projects & deadlines.

• High level of autonomy

• Enterprise mindset with proven track record in influencing with authority.

Technical Competencies

• Extensive experience translating strategy to actionable projects and initiatives.

• Effective written and verbal communication and influence skills, including ability to articulate messages to a variety of audiences (inclusive of senior leader audience)

• Must possess the ability to build alignment and drive performance across complex matrix teams through personal influence.

• Exceptional organizational and project management skills

• Ability to work independently in a fast moving and increasingly complex environment with limited direction is required.

• Strategic, with an ability to take an enterprise view.

• Passion for building and leading culture and talent engagement initiatives

• Financial budgeting and forecasting skills.

• Demonstrated ability to lead change.

• Computer skills - Microsoft applications including (but not limited to), Word and Excel and PowerPoint

Travel Requirements

• Up to 25% of travel, required

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Madison - Giralda - NJ - US: $224,610 - $272,178 Princeton - NJ - US: $224,610 - $272,178

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to View email address on aiapply.co. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at View email address on aiapply.co. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1604981 : Director, RCO Regional Operations Strategy Lead, Americas