Global Software & SaaS Procurement Specialist

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at The Verint Global Procurement Team is looking to build upon the past few years of incredible growth and success by further developing our Global Procurement team. We already provide excellent and growing commercial support to underpin Verint’s strategic objectives, and by joining us now at this exciting time, you will be integral to develop this further. Verint has invested in key technology to support our Global Procurement team, from integrated P2P and contract register software, to the nirvana of a live spend cube for deep dive spend analysis! Reporting to the Director of Procurement within the Global Procurement team, you will be given the flexibility and autonomy to drive agreed strategies, deliver initiatives, and bring the role to life. We are looking for a strong Procurement Specialist, who will be responsible for the sourcing, negotiation, and contract management for SW, SAAS, Cloud & Hosting IT sub-categories. This includes working with different departments to determine and execute purchase approach, purchase requirements, candidate suppliers, and supplier selection. The Procurement Specialist will also be required to ensure compliance of vendor engagements with the company’s Procurement policies and procedures. You will lead negotiations, identify, and deliver real value for the business while collaborating with cross functional teams in accordance with the company’s procurement policies and procedures. With Verint continuing to evolve and with the recent Thoma Bravo acquisition and merger with Calabrio—you will play a key role in supporting integration activity across our global business—rapidly assessing third‑party spend, aligning suppliers to Verint standards, and partnering with stakeholders to ensure continuity, compliance, and value realization. We have the relationships, the processes, the procedures, and systems in place, we now need a highly proactive individual to make the role their own and to champion procurement within the business. Principal Duties and Essential Responsibilities Assists in contractual and commercial negotiations with new and existing SW, SaaS, and Service provider vendors. Ensure proper purchasing involvement in all major company vendor engagements and execute Vendor management practice with strategic vendors of the organization. Promote savings and other value‑add through proactive negotiations of new agreements and renewals and by leading benchmarking activity to perform market comparison of supplier rates and cost models. Tasked with executing the procurement strategies for the organization. Actively participates in the establishment, communication and implementation of business goals and procurement improvements. Establishes Global cooperation and proper alignment with IT, Finance, Legal, Services and Operations. Ensure all procurement activities are following the Global Procurement policy and procedures. Minimum Requirements Bachelor’s degree in a related field or equivalent work experience. A minimum of 3 years of procurement experience in sourcing SW, SaaS & IaaS, including a strong knowledge of software license and SaaS terms. Highly organized individual with excellent time management skills; highly flexible individual who can handle multiple tasks and activities, intense workload with short timeframes and unplanned requests. Ability to demonstrate personal attributes such as independent work, confidence, and integrity in addition to being determined and thorough, which is inherent in this position. Strong ability to work collaboratively in a cross‑functional, complex environment. Limited domestic travel to attend business meetings. Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. Preferred Requirements Experience managing software development and service provider vendors and expenses. Professional Procurement qualification is desirable. Familiarity and/or interest in emerging technology focusing on related third‑party cloud services and cloud management tools, ability to gain understanding of industry to make educated recommendations about pricing, vendor selection, competition, market compression, optimization, etc. Prior experience with a leading technology company. For US Applicants 2025 Benefits Offering ( Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero‑tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti‑discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices. #J-18808-Ljbffr