Testing, Hypercare & Training Lead
Think Tank, Inc.
Job Description
Job Description
*Authorized to work in the US required; US Citizenship preferred*Remote Position TBD*Applicants residing in the DMV area preferred as the client is located in Maryland*Three references requiredPOSITION DESCRIPTION:The Testing, Hypercare & Training Lead will lead testing, go-live readiness, hypercare operations, and end-user adoption activities to ensure a stable transition to Oracle Fusion Cloud.RESPONSIBILITIES:Develop and manage testing strategy (SIT, UAT)Coordinate defect tracking and resolutionLead hypercare operations and incident coordinationEnsure priority-1 issues meet response expectations during hypercareLead training and documentation efforts, including UPK artifactsSupport user readiness and change adoption activitiesREQUIREMENTS:10+ years of experience with ERP testing and trainingERP testing and go-live leadership experienceExperience managing hypercare and post-go-live stabilizationTraining and documentation experience in Oracle Cloud environmentsStrong coordination and communication skillsExperience supporting mission-critical systems Think Tank is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.Compensation for the successful candidate will be determined based on a variety of factors, including education, relevant work experience, work location, specific job responsibilities, professional certifications, and other job-related criteria.Think Tank also offers a comprehensive benefits package that includes medical, dental, and vision coverage; long-term and short-term disability; and a 401(k) plan. All benefits are subject to eligibility requirements.
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