Field Service Technician

Job Description

Job Description

Field Service Technician
Lake Charles, LA

Henderson Wholesale, a multi-state Hunt Brothers Pizza distributor serving locations throughout Louisiana and Texas, is seeking a Field Service Technician to join our growing service team. This is a hands-on, mobile position responsible for traveling to Hunt Brothers Pizza locations throughout our service area to keep customer equipment operating properly. The primary focus of the position is diagnosing, repairing, maintaining, and cleaning commercial pizza ovens and warmers.  We’re looking for someone who is dependable, mechanically inclined, comfortable troubleshooting problems, and willing to learn. 

Responsibilities

• Travel to and from Hunt Brothers Pizza locations throughout Louisiana and Texas to provide field service and equipment support. 
• Diagnose, troubleshoot, and repair commercial pizza ovens and warmers. 
• Perform preventative maintenance and routine oven and equipment cleanings. 
• Respond professionally to service needs at customer locations and communicate clearly with customers and Henderson team members. 
• Properly use and maintain company-provided tools, equipment, and service vehicle. 
• Assist the Operations Team with equipment handling, receiving, preparation, and other operational needs when necessary. 
• Learn and perform additional types of equipment service and repair as Henderson Wholesale's service capabilities expand.

Requirements

• Mechanical aptitude and an interest in learning how equipment works. 
• Ability to troubleshoot problems and work toward practical solutions. 
• Willingness to learn new equipment, tools, and service procedures. 
• Dependable and able to work independently while traveling between customer locations. 
• Good communication and customer-service skills. 
• Comfortable using basic technology and software to complete job-related tasks. 
• Valid driver's license and clean driving record.  

We Offer:

• Additional compensation available for candidates with HVAC certification 
• PTO accrual plan beginning first day of work  
• Tools, Company Vehicle, and on the Job Training 
• Exciting career path opportunities  
• Comprehensive benefits package including healthcare, telemedicine, EAP, dental, life, and disability coverage  
• Cell phone and laptop use  
• 401(K) with company match  
• Generous Associate discount  

Launch YOUR career today with  
Henderson Wholesale, a Hunt Brothers Pizza Distributor  
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for more corporate information and apply today!