Command Center Specialist

GardaWorld Security Services is Now Hiring a Command Center Specialist?

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Security Officer – Command Center Officer, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.

What’s in it for you:

• Site Location: Alpharetta GA, 30004
• Set schedule:
  • Full-Time 10:00 PM -6:00 AM Saturday - Wednesday (40 HRS)
  • Part- Time : 6:00 PM - 6:00 AM Saturday - Sunday (24 HRS)
• Competitive hourly wage of $19.00 / HR (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of Command Center Specialist :

• Monitor and operate access control, CCTV, alarm, and security systems to identify and respond to incidents in real time.
• Receive, assess, and coordinate responses to security incidents, medical events, safety concerns, and emergencies, dispatching appropriate resources as needed.
• Investigate incidents and complete accurate, detailed reports, logs, and documentation.
• Communicate and escalate incident information to leadership and other stakeholders following established procedures.
• Conduct routine system checks to ensure proper functionality of security technology and report any issues.
• Maintain incident records, reports, and other administrative documentation while ensuring confidentiality of sensitive information.
• Support emergency response and crisis management efforts through effective communication and coordination.
• Ensure compliance with security policies, procedures, and operational standards while maintaining a professional and detail-oriented work ethic.

Qualifications of a Command Center Specialist:

• Minimum of 2 years of experience in a Security Operations Center (SOC), Command Center, Security Control Center, Dispatch Center, Triage Center, or similar environment. (Preferred)
• Proficiency operating CCTV, access control systems, alarm monitoring, and surveillance technologies required
• Ability to multi-task and prioritize in a fast-paced, high-stakes environment
• Experience responding to security incidents, medical emergencies, safety events, and coordinating appropriate resources.
• Experience conducting investigations and preparing detailed incident reports required.
• Be authorized to work in the U.S.
• Education: High School diploma or equivalent required; a college degree is preferred.
• Be able to ace (and pass) an extensive screening process.
• Sharp visual activity and exceptional concentration skills.
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work . Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment .