Director of New Account Operations & Onboarding

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Raymond James is seeking a Director of New Account Operations to lead a large, multi-campus team focused on training, onboarding, call quality analytics, and processing quality assurance. The role emphasizes scalable programs, robust documentation, and data-driven performance improvements.

Hybrid work schedule with in-office days several per week. The candidate will manage a portfolio of service channels, partner with cross-functional teams, and drive advisor and client experience improvements

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Vacancy posted 1 day ago

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