Care Coordinator

Salary Range: $62,360-$72,000 (Pay information will vary depending upon relevant experience for the position)
Full time Exempt Monday -Friday 8:30am-5pm with flexibility when needed

GENERAL SCOPE:

Living Well Connections is a new program offered by the Jewish Home that helps older adults in the greater Rochester Community. This position will be responsible for navigating care of members to help them maintain independence and live on their own terms. As the Care Coordinator, you'll be the trusted guide members rely on, building real relationships, solving complex problems, and making a meaningful difference every day.


EDUCATION / QUALIFICATION: Bachelor’s degree required. Master’s Degree preferred. (preferably in the area of Social Work, Psychology, Gerontology, or Healthcare Administration)

RESPONSIBILITIES:

You will carry a caseload of members who live independently in the community and serve as their primary point of contact, advocate, and care navigator. The work will focus on proactive holistic measures to keep members independent for as long as possible. You will be responsible for:

• Member relations: Regular home visits, check-ins, advocacy to help members achieve their health and wellness quality of life goals.
• Assessment & care plans: Conduct holistic assessments to develop and maintain personalized care plans.
• Interdisciplinary collaboration: Partner with physicians, families, and care teams on care planning, care decisions, and transitions.
• Community Outreach: Represent the program at health fairs and community events, building referral relationships and presenting the concept directly to consumers.

This is a rare opportunity to join a new program from the ground floor and help shape how it grows. You will have the autonomy to build meaningful relationships with the support of the Jewish Home team behind you.

EXPERIENCE: 3-5 years of profession care coordination/management experience with 1-2 years working in the field of aging services preferred. Ability to work collaboratively as well as with a great deal of autonomy in a start-up environment. Plus:

• Excellent customer service orientation and exemplary communication skills – both verbally and written; ability to present information in a clear concise manner.
• High degree of professionalism and a thorough understanding of confidentiality.
• Ability to prioritize and multi-task in order to meet deadlines in a fast-paced environment.
• Excellent organizational, problem-solving and follow-through skills are essential
• Agility in problem solving and an ability to anticipate and address big-picture issues.

This description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of position scope.

Jewish Home is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis [“protected class”] including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, sexual identity, gender identity or expression, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Equal Opportunity Employer


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