Dispatcher/Customer Service

Andys Towing LLC

Job Description

Benefits/Perks

Competitive Compensation
Paid Time Off
Career Growth Opportunities

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

Receive inbound emergency and non-emergency calls
Collect and document information from callers
Prioritize calls according to the level of urgency
Transmit information to the appropriate person or department

Qualifications

High school diploma/GED
Previous experience as a Dispatcher or in a similar position is preferred
Excellent typing and data entry skills
Understanding of best practices and procedures for emergency response situations
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects
Ability to work well under pressure

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Vacancy posted 27 days ago

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