Operational Excellence Project Manager

Operational Excellence Project Manager

We are seeking a proactive, organized, and results-driven Operations Project Manager to lead the deployment, implementation, and adoption of new technologies, processes, and operational initiatives across our field locations. This position plays a critical role in driving operational excellence by coordinating cross-functional teams, managing project execution, developing training programs, and ensuring successful adoption of company initiatives.

The ideal candidate is a strong communicator who can effectively bridge the gap between field operations, maintenance, IT, vendors, and leadership while maintaining a focus on safety, compliance, efficiency, and continuous improvement.

This position requires regular travel to company locations throughout the United States to support project implementation, conduct training, and provide operational support.

Key responsibilities include:

• Develop and manage milestone-driven project plans for operational and technology initiatives across multiple locations.
• Lead cross-functional teams to ensure projects are completed safely, on schedule, and within scope.
• Coordinate project meetings, schedules, communications, and resource requirements.
• Provide routine project status updates and performance reports to leadership.
• Ensure all required equipment, materials, and resources are available prior to project execution.
• Support the rollout of new operational processes, software platforms, equipment tracking systems, and field technologies.
• Identify project risks and develop mitigation plans to minimize operational disruptions.
• Monitor project performance through key metrics and performance indicators.
• Analyze operational data to identify trends, gaps, and opportunities for improvement.
• Develop and maintain reports, dashboards, and tracking tools to support decision-making.
• Partner with field leadership to ensure long-term sustainability of implemented solutions.
• Evaluate operational workflows and recommend process improvements that enhance safety, efficiency, and compliance.
• Assist in developing standard operating procedures (SOPs), job loss analyses (JLAs), and best operational practices.
• Create user-friendly training materials, quick-reference guides, and standard operating procedures.
• Conduct in-person and virtual training sessions for field personnel and management teams.
• Support onboarding and ongoing development for users of operational software and mobile applications.
• Provide hands-on coaching and implementation support during project rollouts.
• Monitor user adoption and develop corrective action plans when additional training or support is required.
• Support company-wide initiatives related to equipment tracking, inspection programs, and asset accountability.
• Ensure operational processes comply with company policies, customer requirements, and regulatory standards.
• Assist with the implementation and monitoring of equipment inspection programs and digital asset management systems.
• Partner with operations and maintenance teams to improve equipment utilization, reliability, and compliance documentation.
• Serve as the primary liaison between field operations, maintenance, IT, vendors, and leadership teams.
• Facilitate clear communication between technical and non-technical stakeholders.
• Collaborate with internal departments to identify and resolve operational challenges.
• Support strategic initiatives aimed at improving operational performance and customer service.

Physical demands include standing, walking, stooping, kneeling, or crouching; use of hands and fingers; reaching with hands and arms; talking or hearing; lifting and/or moving up to 50 pounds; and specific vision abilities.

The work environment includes business meetings in Houston and other corporate-designated locations, trade shows, and exhibitions, and working from the road when traveling.

About Total Safety: Total Safety is the world's premier provider of integrated safety and compliance services and the products necessary to support them, including gas detection, respiratory protection, safety training, fire protection, compliance and inspection, comprehensive flare services, industrial hygiene, onsite emergency medical treatment/paramedics, communications systems, engineered systems design, and materials management. Total Safety operates from 176 locations in 20 countries to ensure the safe Wellbeing of Workers Worldwide (W3).

Total Safety is proud to be an Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.