Veterinary Receptionist

Job Description

Job Description

Company Description

Covina Pet Care is a full-service provider of quality companion animal medical care to Covina, California, and the surrounding areas. Our mission is guided by kindness and compassion where our team delivers the care to each pet that they would want their own pet to receive! Not only do we administer care in the clinic, but we also provide owner education and a wide range of guidelines and information available to assist clients following their visit.

We specialize in preventative care, dentistry, and surgeries. Our experts provide individualized vaccine programs based on age, breed, and environment. We perform regular checkups with nutritional and behavioral counseling to monitor the overall health of our clients! Covina Pet Care is well versed in handling surgeries in our innovative surgery suite, whether that involves complex orthopedic procedures, emergencies, dental work, or spays and neuters. Our state-of-the-art facility is equipped to oversee radiography and urgent care during business hours.

Our office hours are:

• Monday - Thursday: 8 am - 6 pm
• Friday: 8 am - 5 pm
• We are closed on weekends

To learn more about us, click here!

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience  preferred
• Strong communication skills
• Compassionate and calm team-player
• The ability to multi-task 
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset

Pay Range: $17/hr. + depending on level of experience

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.) 

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: