Receptionist

Receptionist

Location: Wilmington Branch | Schedule: Monday-Friday, 7:30 AM–4:30 PM | Compensation: $22.00/hour

Position Overview

Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi, Armstrong and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey.

As the Receptionist for the Wilmington office, you'll be the main point of contact for calls and visitors, support online chat inquiries on homans.com, and route requests to the right teams. You'll also provide administrative support such as setting up new accounts in HVAC Partners, maintaining office and conference/training room readiness, handling mail and FedEx shipments, ordering supplies or meeting needs when required, and assisting with Executive Team travel and general office tasks. This role requires a professional, friendly demeanor, strong communication and organizational skills, attention to detail, the ability to work independently, and proficiency in Microsoft Office (Word, Excel, and Outlook).

Responsibilities of a Receptionist:

• Reception of all calls and in-person visitors to the Wilmington office.
• Setting up new accounts in HVAC Partners.
• Monitoring and responding to online chat inquiries through homans.com, forwarding sales and/or technical requests to the proper channels.
• Ownership & maintenance of the Executive Conference Room and Training Rooms in Wilmington.
• Ordering food for meetings, training, and events when necessary.
• Booking travel for the Executive Team, including flights, hotels, etc.
• Keeping office and kitchen supplies stocked and responding to specific requests from the Executive Team.
• Performing general administrative duties as needed.
• Handling incoming and outgoing mail.
• Sending FedEx packages as necessary.
• Ordering supplies for site.
• Other duties as assigned.

Qualifications of a Receptionist:

• High School Diploma or equivalent required. Professional appearance and excellent communication skills. Detail oriented and able to work independently. Exceptional organizational skills.
• Technical Skills
  • Intermediate to advanced proficiency in Microsoft Office products (Word, Excel, and Outlook) required.

Theres no place like Homans!

• Competitive compensation with growth potential
• Career advancement opportunities – internal mobility to expand your role
• Comprehensive benefits (Medical, Dental, Vision, 401k, HSA, PTO, EAP)
• Employer-Paid Life/AD&D Insurance
• Employee Stock Purchase Plan
• Health & Wellness Program