Associate Engagement Manager - Energy
Quest Global Services
Job Requirements Own Quest's revenue & profit targets for your account in the Energy industry • As a part of the team, you will be responsible for the activities in the sales cycle from qualifying an opportunity to negotiating the contract and signing the deal. • Support large business deal campaigns. This includes the entire cycle from need identification, customer contact, proposal development, negotiation of pricing, and contract agreements. • Participate in branding at industry events and other networking vehicles, and attend trade shows, conferences, and industry associations and present white papers as required. • Participation in Account Strategy for development/implementation of the overall account-level strategic plan. • Develop and Support Account-based marketing, initiatives along with the marketing team. • Understand Quest’s value proposition and differentiators. Collaborate with leadership to enhance these from the perspective of current and future clients. • Flexibility and leadership to take on other duties as assigned • Relationships. Leverage existing customer relationships with account’s engineering influencers and decision-makers at both executive and mid-level manager levels. Develop and expand relationships with senior and mid-level customers. • Account Analysis, Plans, and Implementation. Develop and implement in-depth analysis and strategic account planning (Strap) for the account to identify key focus areas for growth including account headcount, competitive analysis, customer needs per engineering service area, SWOT, Quest relationship summary, and Quest capability gaps. Make key business decisions on what services/solutions to pursue and invest in. • Unsolicited Campaigns. Identify and lead unsolicited, strategic campaigns to grow the account. Leverage Quest relationships, influence customer decision-makers, monitor milestones, track action item progress and lead the campaign proposal effort.Solicited Proposals. Lead and manage all solicited proposal responses for all new business services or customers. Develop plans and proposals to realize the revenue target from the account, quarter on quarter. • Expand to New Locations/ Divisions. Develop and implement plans to enter new geographies or divisions of accounts as per the strategic account plan. • Customer Communications. Hold quarterly customer reviews, lead/author Account Branding Newsletters, and other communications per Quest process. • Cross Sell and Up Sell. Leverage Quest best practices and from other accounts, to develop and operationalize plans to introduce new services to accounts. • Billing Rate Negotiations. Lead efforts to establish rates that leverage value pricing. Includes data gathering, analysis, proactive engagement of customer champions, pricing strategies, competitive positioning, competitor assessment, etc.Work Experience Deep domain knowledge of the industry, with knowledge of products & lifecycle, engineering & manufacturing processes, major OEMs, major engineering services suppliers, external drivers and funding. • Strong relationships with senior and mid-level technical managers at accounts • Strong commercial skills and experience including selling process, negotiating, pricing, costing, discount structures, terms and conditions, sales strategy development, execution and sales proposal development. • Understanding of relevant/adjacent technologies and competitor’s services. • Experience in authoring complex proposals; experienced in negotiating master service contracts and long-term agreements. • Experience working with global remote team/ offshore delivery model environment • Experience with sales and account management and in developing strategic plans • Experience leading cross functional teams. Excellent interpersonal, communication skills, both verbal and written, and ability to communicate effectively at all levels. • Results driven, high energy, self-motivated, persistent and able to work independently Decisive, analytical, strategic thinker. • Excellent Communication, Global Mind-set, & Cultural Adaptability • Easily approaches strangers, takes ownership, persistent, ambitious, empathetic, accepts uncertainty, strategic orientation, problem solver • Ability to handle multiple demands simultaneously • Willing to travel and relocate • Analytical skills, critical thinking and problem solving skills • Excellent interpersonal/relationship building, Ability to drive for results, passion to win, desire to collaborate and ability to build strong, influential relationships • Ability and ambition to thrive in a fast paced sales environment • Results driven, high energy, self-motivated, persistent and able to work independently • Decisive, analytical, strategic thinkerJob SummaryJob number: P-107764Profession: SalesExperience: Deep domain knowledge of the industry, with knowledge of products & lifecycle, engineering & manufacturing processes, major OEMs, major engineering services suppliers, external drivers and funding. • Strong relationships with senior and mid-level technical managers at accounts • Strong commercial skills and experience including selling process, negotiating, pricing, costing, discount structures, terms and conditions, sales strategy development, execution and sales proposal development. • Understanding of relevant/adjacent technologies and competitor’s services. • Experience in authoring complex proposals; experienced in negotiating master service contracts and long-term agreements. • Experience working with global remote team/ offshore delivery model environment • Experience with sales and account management and in developing strategic plans • Experience leading cross functional teams. Excellent interpersonal, communication skills, both verbal and written, and ability to communicate effectively at all levels. • Results driven, high energy, self-motivated, persistent and able to work independently Decisive, analytical, strategic thinker. • Excellent Communication, Global Mind-set, & Cultural Adaptability • Easily approaches strangers, takes ownership, persistent, ambitious, empathetic, accepts uncertainty, strategic orientation, problem solver • Ability to handle multiple demands simultaneously • Willing to travel and relocate • Analytical skills, critical thinking and problem solving skills • Excellent interpersonal/relationship building, Ability to drive for results, passion to win, desire to collaborate and ability to build strong, influential relationships • Ability and ambition to thrive in a fast paced sales environment • Results driven, high energy, self-motivated, persistent and able to work independently • Decisive, analytical, strategic thinker
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