Quality Manager

Job Description

Job Description

Benefits:

• HSA Employer Contribution
• Paid Health Insurance for Employee
• Simple IRA
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

About the Role:
M&S Machine & Tool Co., Inc. is looking for a driven and detail-oriented Quality Manager to join our team in West Haven, CT. This is a key leadership role for a quality professional ready to own and elevate our quality systems in a fast-paced manufacturing environment. If you thrive on precision, process improvement, and building a culture of excellence, we want to hear from you.

Responsibilities:

• Develop, implement, and maintain quality management systems (QMS) to ensure compliance with AS9100 industry standards
• Lead internal audits, inspections, and corrective action processes (CAPA) to drive continuous improvement
• Oversee first article inspections (FAI), in-process inspections, and final product quality checks
• Collaborate with engineering, production, and operations teams to resolve quality issues and reduce defects
• Manage customer quality complaints.
• Monitor and analyze quality metrics, KPIs, and reporting to identify trends and improvement opportunities
• Ensure compliance with customer specifications, drawings, and applicable regulatory requirements
• Train and mentor shop floor personnel on quality standards, procedures, and best practices

Requirements:

• 5+ years of quality management experience in a machining, manufacturing, ideally in a precision parts environment
• Strong knowledge of QMS standards such as ISO 9001, AS9100, or IATF 16949
• Proficiency with GD&T, CMM inspection, and metrology tools
• Experience leading root cause analysis and corrective/preventive action (CAPA) processes
• Familiarity with customer quality requirements and first article inspection (FAI) documentation
• Strong leadership, communication, and cross-functional collaboration skills
• Detail-oriented, organized, and able to manage multiple priorities in a dynamic shop environment
• Bachelor's degree in Engineering, Quality, or a related field preferred; CQE or CQM certification a plus

About Us:
M&S Machine & Tool Co., Inc. is a trusted precision machining and manufacturing company based in West Haven, CT, with a long-standing reputation for delivering high-quality, tight-tolerance components to demanding industries. Our customers rely on us for our craftsmanship, reliability, and commitment to getting it right every time. We take pride in a team-oriented culture where skilled professionals are valued, supported, and given the opportunity to make a real impact.