Receiving Clerk

Job Description

Job Description

Job Overview:

Pay Range: $13.00hr - $18.00hr

Requirement/Must Have:

• High School Diploma/GED required.
• Customer-service oriented work experience required, preferably in a mail services environment.
• Experience with working in a student-friendly, diverse environment preferred.
• Courteous with strong customer service orientation.
• Ability to multi-task and work comfortably in a fast-paced environment.
• Dependable with proficient attention to detail.
• Strong communication and decision-making skills.
• Flexible with the ability to adapt to change quickly.
• Ability to exhibit maturity and professionalism.
• Team player, yet able to work independently with little to no direct supervision.
• Willingness to learn, take direction well, and exhibit sound judgement.
• Proficiency in Microsoft Office Suite, in addition to other software packages and computer skills as needed.

Responsibilities:

• Assist with the daily operations of the mail room including receiving, processing accurately and timely distribution of all incoming federal U.S. mail and packages.
• Accountable for all deliveries accepted that require a signature from the carrier.
• Navigate StarRez package System to effectively process all inbound parcels, identify recipients and accurately input all data fields.
• Provide effective customer service to students, staff and members of the community with mail service needs.
• Support the philosophy of excellent customer service, and diversity & inclusion.
• Communicate effectively with departmental representatives, students, parents, staff, postal employees as well as other external delivery service employees.
• Communicate consistently with and develop positive working relationships with all delivery personnel.
• Assist with assigning parcels to lockers and delivery of parcels to lockers.
• Research mail service problems/issues and provide information on mail services.
• Advise on procedures for special deliveries and pick-ups.
• Use PC to access web-based delivery services sites such as DHL, Federal Express, USPS and UPS to research delayed deliveries or missing packages.
• Design and create signs/flyers to communicate information regarding changes in service and hours of operation.
• Recognize and report any suspicious or potentially dangerous mail or packages and take necessary precautions and appropriate action.
• Document and maintain package return logs, accurately labeling and updating student mailboxes throughout the academic year.
• Follow up directly with students regarding unclaimed packages.
• Coordinate mail-forwarding process.
• Perform other duties as assigned.

Skills:

• PC.
• StarRez inbound tracking.
• Parcel lockers.
• Label maker.
• Microsoft Office Suite.
• DHL web-based tracking.
• Federal Express web-based tracking.
• USPS web-based tracking.
• UPS web-based tracking.

Qualification And Education:

• High School Diploma/GED required.

Physical Requirements(Due to nature of job, The candidate must have):

• Ability to work in a fast-paced environment.
• Ability to stand for long periods of time.
• Ability to lift 50 lbs or more.

Benefits:

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.