Customer Service Representative

Benefits:

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Company parties

Competitive salary

Dental insurance

Join Our Team!

FASTSIGNS of Austin - Burnet Rd is hiring a new member of our sales team!

We strive to provide excellent customer service and build long-term relationships with our customers. We are primarily B2B and believe it is our responsibility to help our customers look great — through both beautiful signage and the kind of service that makes sure their deadlines are met. We are proactive, friendly, helpful problem solvers, and we're looking for someone who wants to grow with us.

If you enjoy working with people, solving problems through advice and consultation, and want a role that offers constant learning, skill growth, and a real career path, we'd love to meet you.

What You'll Do

As an Inside Sales Representative, you will:

Be the initial point of contact with both current and prospective customers in our FASTSIGNS Center — by phone, email, in person, and occasionally at the customer's place of business

Learn to prepare estimates, write up work orders, and ensure the timely delivery of finished orders

Guide customers through the entire project, from first estimate to final installation

Turn prospects into long-term clients by building trust and lasting relationships

Participate in daily team meetings and help execute our business and marketing plans

Take an active role in the ongoing success of the FASTSIGNS Center

What We're Looking For

Outgoing, responsive, and eager to learn, with a natural ability to build relationships

Strong listening and organizational skills

A quick learner who can juggle multiple projects and details

Comfortable working under pressure to produce high-volume, high-quality work

Motivated, driven, and a hard worker who takes pride in helping others

A great problem solver with a strong desire to grow both personally and professionally

Qualifications

High school diploma or equivalent

Signage or print industry experience preferred

Sales experience preferred, B2B experience a plus (inside, retail, or counter sales all welcome)

Physical Requirements

Ability to sit for long periods (4 hours or more)

Ability to view a computer screen for long periods (4 hours or more)

Ability to lift up to 35 lbs, such as signage

Benefits & Perks

Competitive pay plus commission

Paid vacation and holidays

Health insurance

Dental and Vision insurance

Ongoing training opportunities

Opportunity for advancement

Regular schedule (Monday - Friday 8:30am to 5:00pm)

Do you enjoy working with people? Do you like helping them solve problems through advice and consultation? Are you looking for a job that offers constant learning, skill growth, and a career path? If so, we're looking for someone just like you in the ever-changing sign industry.

Apply today!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.