Window Installer Lead - Wilmington, NC

Job Description

Job Description

Watch this video to learn more about being an Installer at Renewal by Andersen: -oB0

This position earns commission in addition to base pay. Successful candidates in this role are expected to earn $25.20 - 37.80 hourly + up to $770 per period incentive , Base pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process.

PURPOSE:

An Installer ensures work-site set up, performs basic to routine window or door installations and removal, performs work-site tear down and clean up of the entire job site in accordance with Renewal by Andersens guidelines.

It Takes the Best to Make the Best

Were looking for the top Window and Door Installers in the industry!

Are you a craftsperson who wants to bring your skills and expertise to one of the premiere home-improvement service providers in the country?

Renewal by Andersen was founded with a mission to redefine the industry and to offer a differentand betterwindow replacement experience. Our Signature Service is an exclusive combination of the best people in the industry, a superior process, and an exclusive product. From design and sales through installation and service, we own the entire processgiving our homeowners a single point of contact and creating a most streamlined, hassle-free, white-glove renovation experience.

Weve long understood that a quality experience is in the details. All of the care, pride, professionalism, and craftsmanship we put into our products would mean little without the very best professional installationwhich is why we dont just take pride in our installers, we celebrate them.

Were not alone in thatread just a handful of reviews from some of our more than 500,000 happy customers across the nation, and you will hear them singing the praises of our Certified Master Installers.

If you are professional craftsperson who is experienced in installing windows in homes of all shapes, sizes, and styles, we want to hear from you. We bring on folks who are proud of the work they do and the products they install, and who are dedicated to working with individual homeowners and going the extra mile whenever necessary (and often even when its not!).

Why Were Different

Our installers are techniciansbut they are also customer-service specialists and brand stewards. As an Installer, you will need both:

Construction Aptitude

Variations in wall materials and thickness

Different types of casings or sill constructions

Changes from house settling

Unforeseen structural damage

Soft Skills to serve as the face of Renewal by Andersen by:

Taking time to get to know the homeowners

Explaining to them what will happen throughout the day

Answering any questions that come up

Asking the happy homeowner for an online review at the conclusion of the job

Qualifications

Do you have:

High School diploma or equivalent

Window installation and remodeling experience.

A proven track record of superior workmanship.

Scheduled availability to work when homeowners are available and in their homes (between the hours of 7 a.m. 7 p.m.)

Ability to lift up to 83 pounds.

Working knowledge of hand and power tools

Valid drivers license

Able to perform the essential functions of the job.

Able to communicate with peers and homeowners.

Able to organize tasks and jobs requirements.

Proficient in the use of tools and equipment.

Empathy and customer service skills.

A strong sense of accountabilityand an equally strong sense of teamwork

Diagnostic skills: assessment, problem solving, and decision making

Self-motivation, time- and work-process management skills, and the ability to work independently.

Then we have:

Excellent base pay with bonus structure

Generous benefits, profit sharing, and retirement plans

Fit for Work Program

Year-round installation work

Certified Master Installer program (training and certification)

A chance to help people transform their homes and their lives

By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, RbA).

Andersen has set a profit-sharing target of $3600 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Recruiting, hiring, training, coaching, and managing a team of 10 – 15 Brand Ambassadors
• Administrative duties including payroll, tracking key performance indicators for team members, and corresponding with management/direct marketing team leaders
• In-Field training, coaching, shadowing Brand Ambassadors
• In-Office training, coaching, teaching Brand Ambassadors
• Meet or exceed skills, attitude, behavior, and results expectations
• Present an exceptional company image
• Sets an example for work ethic, integrity, teamwork, and decorum
• Ensure policies and guidelines are adhered to
• Scheduling and holding weekly/bi-weekly team meetings
• Adhering to key performance indicators, budgeting, and results implications
• Generating leads and setting appointments at events, retail stores, and canvassing
• Working with event coordinators, retail store managers

• High school diploma or equivalent; college degree preferred
• Valid driver's license and reliable vehicle
• 2+ years of in-home or outside sales experience
• Strong written and verbal communication skills
• Schedule availability to run homeowner appointments on many evenings and weekends
• Requires ability for frequent sitting, walking, reaching at waist level, climbing stairs
• Requires ability for occasional reaching from floor to at/or above shoulder level
• Must be able to routinely lift/move items weighing up to 55lbs and place them on raised surfaces
• Ability to drive personal vehicle and must have valid state motor vehicle operator's license
• Use required company-designated software, systems, and technology tools, and comply with all related usage, security, and confidentiality policies.

There’s no other home in the world exactly like yours, so you shouldn’t expect a one-size-fits-all solution when it comes to your new windows.

Our hassle-free process was designed with homeowner satisfaction in mind. From design and sales through installation and service, your Renewal by Andersen team will be with you every step of the way—making it easy to know the project’s status and get answers to any questions you may have.

Our window replacement process is broken down into four steps:

- In-home consultation. Our design consultants listen to your needs and create a plan to improve energy efficiency and enhance your home’s beauty.
- Measure and manufacture. Project Technicians ensure accuracy and answer any last-minute questions before sending in the order for your fully customized windows.
- Installation. Our Installers treat your home as if it were their own and clean up afterwards.
Customer care. A robust limited warranty is backed by a commitment to making sure your windows function as expected.

Company Description

There’s no other home in the world exactly like yours, so you shouldn’t expect a one-size-fits-all solution when it comes to your new windows.\r\n\r\nOur hassle-free process was designed with homeowner satisfaction in mind. From design and sales through installation and service, your Renewal by Andersen team will be with you every step of the way—making it easy to know the project’s status and get answers to any questions you may have.\r\n\r\nOur window replacement process is broken down into four steps:\r\n\r\n- In-home consultation. Our design consultants listen to your needs and create a plan to improve energy efficiency and enhance your home’s beauty.\r\n- Measure and manufacture. Project Technicians ensure accuracy and answer any last-minute questions before sending in the order for your fully customized windows.\r\n- Installation. Our Installers treat your home as if it were their own and clean up afterwards.\r\nCustomer care. A robust limited warranty is backed by a commitment to making sure your windows function as expected.