Security Officer I

Security Officer

Performs a variety of duties to provide assistance and information to all patients, visitors and staff. Enforce WVU Medicine policies and procedures to provide a safe, secure environment, in support of the Security Program.

Minimum Qualifications: Education, Certification, and/or Licensure:

• High School diploma or equivalent
• Valid Driver's License
• Obtain certification in BLS or HeartSaver First Aid within 60 days of hire date.
• State criminal background check and Federal (if applicable), as required for regulated areas To be completed as established by department:
• Taser User certification
• Handcuffing Tactics training
• OC Spray Certification
• AVADE Training Levels I - III

Preferred Qualifications: Education, Certification, and/or Licensure:

• Security/Safety related certification/education.
• Experience:
• Prior experience in the Security field
• Three (3) years of experience in Healthcare Security.

Core Job Duties and Responsibilities:

• Maintains consistent visibility and presence at assigned locations to provide an information and directional resource for all patients, visitors and staff distributing accurate information to all who request such.
• Responds to all patient, visitor and staff requests for information/assistance in a caring, courteous manner.
• Provides physical assistance, wheelchair assistance, transport services, escort services and room access patients, visitors and staff accessing WVU Medicine facilities.
• Monitors and maintains traffic flow in parking areas and roadways by assisting disabled vehicles, issuing parking permits and warning violations.
• Protects people and property by assisting in the prevention of accidents, theft and vandalism, in accordance with system and department policies and procedures, as monitored by supervision.
• Performs routine building rounds, building door unlocks, exterior building and parking lot patrol.
• Makes recommendations to management, staff, visitors and patients to improve security and prevent accidents and crime.
• Reports suspicious situations, circumstances, incidents and persons, according to system and department policy and procedures.
• Responds and provides assistance to patients, visitors and staff during fire and disaster drills, animal control issues, transportation of valuables, and lost/found issues, according to system and department policy and procedures.
• Provides written documentation of activities, incidents, premises safety, accidents, theft, vandalism and other data requested by supervision in a factual, objective and legible manner.
• Responds to and provides assistance to patients, visitors and staff during emergency situations such as; assaults, domestic disputes, fire, vandalism, bomb threats, theft, vehicle accidents, disasters, etc.
• Performs patient restraint as directed by clinical staff, and is capable of physical intervention when appropriate.
• Operates Hospital-owned vehicles in a safe and responsible manner.
• Ensures safety and proper operating condition of vehicles by performing vehicle inspections, as outlined by departmental policy.
• Other requirements may include: Incident reporting, routine building rounds, incident investigation, crowd control, restraining patients, disaster response, domestic disputes, med G assists, parking enforcement, consistent presence and visibility, helicopter assignments, media issues, victim assistance, engages in traffic direction, policy enforcement, investigation of alarms, duress, etc., physical intervention, tire changing, battery jumps, parking rounds, effective radio communication, escorts patients/visitors/staff, accurate directions to customers, loss prevention, vehicle assists, transport equipment/staff/visitors/patients, posts assignments for exterior patrol/all canopy/all booths/building rounds/ED, and STOPS training.

Physical Requirements:

• Ability to sit, stand and walk for the entire shift and/or double shift.
• Ability to lift, push or pull 80 pounds.
• Ability to tolerate adverse environmental conditions for entire shift and/or double shift.

Working Environment:

• While performing the duties of this Job, the employee may frequently be exposed to outside weather conditions.

Skills and Abilities:

• Ability to perform effectively under often stressful situations.
• Good decision making and organizational skills.
• Good written and verbal communication skills.

Additional Job Description:

Scheduled Weekly Hours: 40

Shift: Non-Exempt

Company: RMH Reynolds Memorial Hospital

Cost Center: 608 RMH Security

Address: 800 Wheeling Avenue Glen Dale West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.