Patient Navigator

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

POSITION SUMMARY:

We are seeking a dedicated and organized Patient Navigator to join our healthcare team. The ideal candidate will be responsible for managing patient interactions, ensuring a smooth and efficient patient experience, and supporting the administrative functions of our practice. Responsibilities Scheduling new patient legal referrals Schedule and managing all depositions for providers Scheduling meetings between providers and Attorneys Send out visit note request Once cleared, send out visit notes to Law Firms Send out orders and assist with coordination for patients to complete orders Answering incoming inquiries via phone/email Assist with incoming referrals for authorization Surgery coordination between law firm our team Send out surgery deposit emails to law firm and coordinate with the billing team to ensure we receive payment prior to scheduling surgery Send out deposition and Surgical Cost Estimate(SCE) invoices and coordinate with billing to ensure invoices are paid prior to submitting SCE letters and scheduling depositions Creating SCE letters /sending out SCE letters Updating SCE/Depo tracker Create billing record for balance inquiries Speak directly to Attorneys to assist with patient care Occasionally assist with medical/billing records, DWQ request for ALL entities Marketing 1-2 times every 2 weeks Enter DME and Luminary charges into the billing system Qualifications 2 years of work experience as a scheduler/referral coordinator 1 year of billing experience Ability to utilize Excel High school Diploma/GED Bilingual (Spanish) - Highly Preferred #J-18808-Ljbffr Medical Centers Network