Seasonal Sales Associate
Crate & Barrel Careers
Our Seasonal Sales Associates are the heart of our customers' experience. Genuinely warm and naturally driven, they are enthusiastic brand ambassadors who tend to love our amazing associate discount! A fan of all things home, their enthusiasm brings a level of excitement to our stores that makes shopping fun, engaging and keeps customers coming back. With leadership and mentoring support from Assistant Store Leaders and Team Leaders to keep spirits high and the fun flowing, the day of a Seasonal Sales Associate is dedicated to helping customers find that perfect gift for a loved one or themselves! Seasonal Sales Associates possess product knowledge and answer customers' questions to ensure they select the right products. Whether you're helping customers dream up a holiday gift basket or determine which coffee maker will produce the perfect blend, our Seasonal Sales Associates bring the in-store experience to life, delivering a customer experience that's unmatched through our diverse and innovative team. Sound like you? We should meet! We'd love to talk to you about how a seasonal position with CBH could be a fun and flexible holiday opportunity.
A day in the life as a Seasonal Sales Associate...
* Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise.
* Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve leadership as appropriate.
* Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers.
* Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork.
* Lead by example and support store leadership in holding self and others accountable for store profitability and operational excellence.
* Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
* Engage in, maintain and support store safety standards and training.
* Responsible for meeting sales goals as assigned by leaders.
* Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed.
* Responsible for meeting CBH Credit Card (CBHCC) and email capture metrics as assigned by leaders.
What you'll bring to the table...
* Customer service or retail experience preferred
* Good communication skills
* Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist
* Must be able to work the weekend after Thanksgiving AND the days surrounding Christmas
* Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
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