Shift Manager

As a Shift Manager at Pulse you are passionate about providing Guests with the best experience possible. Must be able to follow Cajun Hospitality: Smile, make eye contact, greet the Guest, repeat the order, and thank the Guest. Shift Manager must enjoy working with people who take food seriously yet have fun preparing and serving it. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential. Essential Duties and Responsibilities Accountable for ensuring we are not out of food in the restaurant (take action) Ensure team members are in proper uniform and following the proper uniform guidelines Ensure all open and unopened products are labeled Daily curb appeal walkthrough Windows clean without fingerprints All equipment working Proper handwashing All food safety standards are followed Leadership; primary and secondary responsibilities: leading team members when MOD Accountable for team members following procedures during the shift Setting daily shift goals and communicating them using a shift huddle/huddle board Talks team into and out of position -TIP TOP At least 2 Travel paths completed during the shift Guest surveys during the shift-ACR Resolving guest issues using H.E.A.R.T. Administrative Work Complete all Tasks in Zenput - all HACCP logs were completed during the shift Counting the safe Counting the registers Daily Inventory Position planning and execution (Shift to Assist form) Written documentation of team member issues Daily login to the Success Dashboard via the Scoop Restaurant Follow Up Communicating with the other department managers if one of their team members is not doing their job or if there are any equipment maintenance issues. Before leaving for the day, ensure the restaurant is left neat, clean, and organized for the next shift. Requirements Flexible Schedule: Must be available to work evenings, weekends, and holidays as needed. Strong attention to detail and a passion for food quality and presentation. Ability to work effectively in a team environment and communicate clearly with team members. Willingness to learn and follow directions. Previous experience in a kitchen or food service environment is preferred but not required Ability to stand for long periods of time, minimum of 4 hours and up to 8 -10 hours. Capable of reaching overhead, bend, and lift, push and pull up to 50 lbs without assistance Black Dress Pants and Non-Slip Shoes: Provide your own attire for a professional appearance and safety in the workplace. Fast-paced restaurant setting Exposure to kitchen equipment and cleaning chemicals May involve working in hot or cold conditions Competitive Pay and Bonus Opportunities Paid time off Employee discount and perks Daily Pay & Electronic Pay Fun and Fast-Paced Work Environment Opportunities for Growth and Advancement If you're ready to join a dynamic team where you can be fast, fresh, friendly, clean, and accurate, then come fry with us at Pulse (dba Popeyes Louisiana Kitchen)! let's bring some Louisiana #J-18808-Ljbffr Popeyes-01d9eb60