Senior Software Engineer - Customer Developer Observability

Senior Software Engineer - Customer Developer Observability

San Francisco

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Customer Developer Observability Team

We believe that our customers' success is our success, and that starts with an effortless integration experience for our customers and partners. We move fast, we own our work from end to end, and we're committed to making our technology intuitive and powerful for the developers and their AI agents who build on it. The mission of the Developer Observability team is to deliver a product suite that provides this clarity, empowering customers with not only the necessary troubleshooting insights but also the guidance to implement industry best practices and ensure their integrations are continuously optimized for future innovation.

We are looking for a Software Engineer to join the team, and contribute to:

• A full-stack team of Frontend and Backend engineers who like to balance robust design with lean development, by validating concepts with minimal effort and then being able to shift to highly reliable systems
• Building and maintaining a large data tech stack (PostgreSQL, Kafka, Elasticsearch) that underpins products like API Logs and the Developer Dashboard to deliver near-real time insights. Additionally, collaborating closely with the data engineering team to surface performance trends and contextualized guidance
• Working with various teams across the organization to deliver a seamless and consistent integration experience for customers

What You'll Do:

• You will bring a new perspective on best engineering practices, improvements, and opportunities
• You will lead complex technical projects from requirements analysis through architectural design, implementation, testing, and launch into production
• You will also work closely with the product team to understand the scope of changes for our customers
• Championing security, compliance and reliability challenges
• You will mentor and guide other engineers to improve their technical skills and make informed decisions
• We launch fast and iterate often. Concretely, this means that within your first few weeks, you will bring live functionalities that impact many merchants and shoppers
• Collaborate across teams and time zones to get projects over the finish line

Who You Are:

• Currently working as a Senior Software Engineer or at a similar level, with demonstrated knowledge of building Java web services and designing performant relational database models (preferably PostgreSQL). Experience in Kafka and/or Elasticsearch is a plus.
• You have strong problem-solving skills, are comfortable navigating evolving priorities, and adapting quickly to unforeseen challenges
• You enjoy elevating the software creation process, system design, reliability, testing, and general problem-solving of the team and broader organization
• You have great communication skills and can articulate complex technical vision and strategy to both technical and non-technical stakeholders
• You are skilled at collaborating with various people, including senior leaders, Product Managers, and other Software Engineers
• You are experienced in leading technical projects in a fast-paced environment
• You are a flexible team player with an eye for detail
• You proactively share what you learn with the larger engineering community
• Open to some domestic and international travel
• Added bonus: if you have worked in customer developer experience (e.g. tooling, observability) or payment related teams in the past

Minimum Qualifications:

• 7+ years of experience in the software development industry
• Full professional proficiency in English
• This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

The annual base salary range for this role is $190,000 - $290,000; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Don't be afraid to let us know if you need more flexibility.

You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.