Retail Experience Specialist

External Job Description

Retail Experience Specialist

Starting Wage:$20.00 - $21.00

Part Time: Ability to work variedtraditionaland non-traditional flexible hours. Hiring Now!

We are revolutionizingthe shopping experiencebyintroducing customers toa mission is to make shopping not just easy but also enjoyable for are looking for enthusiastic and friendly individuals to join our team and help us create unforgettable shopping isa great opportunityfor those who enjoy workingwith the public have a passion for retailaretech-savvyand love customer service!

Travel and training wages vary depending on local WIS office your recruiter for details.

Benefits of Working with WIS

• Hiring Immediately!

• Innovative Environment: Bea part of a team that is at the forefront ofsupportingretail technology

• Referral bonuses : Get paid forreferring tofriendsand family!

• Career Growth : WIS is committed to creating opportunities for those who aspireformore. If you are looking for career and promotion opportunities you can count on us!

• Employee-paid health insurance available at competitive group rates

• Opportunities for paid travel and occasional overnight stays

• Other non-SmartCartpositions available afterthecompletion oftheproject

• Join a supportive environment where diversity is celebrated and every individual is valued for their unique talents

What you will Do:

• Engage with Customers : Activelyengage with customers to introduce andshow features oftheinteractiveSmartshopping cart.

• Tutorials and Training: Conduct quick and effective tutorials to educate customers on how to use the shopping cart highlighting its features and benefits.

• Support and Troubleshooting: Provide on-the-spotassistanceto customers experiencing difficulties ensuring any issues are resolved promptly.

• Feedback Collection: Gather customer feedback toidentifyareas for improvement and relay this information to the development team.

• Adoption: Develop and implement strategies to encourage customers to try and continue using the shopping cart.

• Collaboration: Work closely with store management and theSmart Cartteam to ensure the shopping cart meets customer needs and expectations.

• Provide Exceptional Service : Answer questionsassistcustomers throughout their shopping experience offer recommendations and ensure every customer leaves happy

WhatWereLooking For:

• Tech Savvy: Comfortable with using and explainingnew technology. Basic understanding of AI technology and user interfaces. Ability to troubleshoot common technical issues.

• Communication Skills: Excellent verbal and written communication skills. Ability to explain complex concepts in a simple and engaging manner.

• Customer Service: Strong customer service skills with a friendly and approachable demeanor.

• Problem-Solving: Ability to think on your feet and resolve issues quickly and efficiently.

• Proven ability to work in solo and team environments isrequired where team-orientated highly motivated and self-driven individuals are preferred

• Effective customer relations skillsmeantalwaysdeliveringexceptional service

• Ability to work independently

• Retail Associate Grocery Store Customer Service Technology Product Demonstration Shopper Assistance and Brand Ambassador previousexperience is a plus.

Team Requirements

• Must be 18 years of age and authorized to work in the United States

• Access to reliable transportation

• Ability to be able to work the entire duration of the project they are assigned

Working Conditions

ThisRetail Associatepositionrequiresthe ability to stand for prolonged periods of time withfrequentwalkingand to use hands and wrists regularlyincluding repetitive motions; the ability to lift and carry items up to 25 lbs.; the ability to travel via car.

Please note that this Job Description is not designed to cover orcontaina comprehensive listing of activities duties or responsibilities that arerequired ofthe employee for this responsibilities and activities may change at any time with or without notice.

Under the Americans with Disabilities Act (ADA) WIS is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to effectively perform the essential functions of the job. WIS International is committed to providing reasonable accommodation to qualified individuals with disabilities in the employment application process. To requestan accommodation please contact our HR team at .If requesting accommodation for an interview please reach out at least one week in advance of your interview.

For more information on WIS visit our website at

WIS is an Equal Opportunity Employer

committed to a diverse and inclusive work environment .

Salary Starting at

$20.00-$21.00

Required Experience:

IC