Event Host

Job Description

Job Description

Position Location

11450 Baron Cameron Avenue, Reston, VA 20191

This is an on-site position at Reston Association’s Lake House. The Seasonal Event Host position duration is August – December and may require travel to multiple Reston Association sites, such as Headquarters, based on the duties required.

Position Overview

Are you passionate about making a difference in the community? At Reston Association (RA), we’re committed to enhancing the quality of life for Reston residents through outstanding programs, exceptional services, and dedicated stewardship of the community’s natural and recreational resources. As the community's steward, RA is responsible for maintaining the quality of life in Reston, chiefly by caring for and administering the community's most precious asset - its real property. 

At RA, our people are at the heart of everything we do. We are actively seeking an Event Ho st to join our team! The primary function of this position is to support Reston Association’s Lake House property operations and reservations. This position is a part of a team that provides customer service, administrative support, event coordination and marketing/sales support to Association members, the general public, and RA staff while working at the Lake House and the Reston Association Headquarters office. This position has special and specific focus on the Lake House and works under the general supervision of the Member Services Supervisor.

The Event Host is responsible for managing venue reservations. This includes responding to inquiries via in-person interactions, phone calls, email, generating rental contracts, processing payments, and handling security deposit refunds using online reservations software. This role includes providing tours and hosting open houses for prospective renters, overseeing the setup and breakdown of tables, chairs, and AV equipment, and serving as the on-site staff liaison during events. The Event Host ensures the cleanliness and orderliness of the deck and kitchen/pantry, restocking supplies, maintaining appliances, and managing trash removal between events. Additionally, they create a welcoming and informative visitor experience by organizing and displaying promotional materials related to Association programs and events. Building and maintaining strong relationships with coworkers, RA staff, and external vendors is essential to successfully executing meetings and events. The Event Host plays a key role in marketing the venue and securing renters to achieve or exceed revenue goals, working closely with the Facility Sales Coordinator to manage necessary supplies.

A commitment to exceptional customer service, attention to detail, and a professional demeanor is crucial, along with the ability to work a flexible schedule that includes weekday evenings and weekends. This position requires regular and reliable attendance, adherence to Association policies and procedures, and maintaining a professional work environment, workspace, and appearance. Other duties may be assigned as needed.

This position offers 20-30 hours per week, from August – December. These hours depend on operational needs and are subject to change.

What You’ll Bring

• Aged 18+
• High School Diploma or GED equivalent
• Strong knowledge of Microsoft Office applications
• Minimum of one (1) year of customer service experience.
• Minimum of one (1) year of event coordination experience, including planning, coordinating, hosting, or supporting events in hospitality, community centers, or similar venues (preferred).
• Demonstrated ability to promote facilities, secure bookings, and meet revenue goals (preferred).
• Experience using reservation or event management software (preferred).
• Knowledge of the Reston community and Reston Association programs (preferred).
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to build strong relationships and influence at all levels of the organization
• Current CPR/First Aid Certification or ability to obtain one upon hire
• Ability to lift 25lbsof furniture and/or equipment (tables, chairs, etc.) and perform physically active work, including standing, walking, bending, kneeling, and other related activities.
• Ability to work evenings, weekends, and holidays as needed.

What You Can Expect From Reston Association

At RA, we are leading the model community where all can Live, Work, Play and Get Involved, and we strive to preserve and enhance the Reston community through outstanding leadership, service and stewardship of our resources. Our Core Values of Service, Collaboration, Stewardship, Innovation and Leadership guide everything we do, and we are proud to provide a workplace in which everyone is treated as an individual with dignity and respect, encourages creativity, and always endeavors to provide an atmosphere that exceeds member expectations and engages collaboration and communication.

If you are passionate about a workplace that is dedicated to the preservation of natural resources and advancing community while at the same time creating a collaborative workplace, we want to hear from you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or state as an individual with a disability.

Compensation

In addition to a competitive hourly wage, we offer several benefits designed to enhance your experience at RA.

Our offerings include:

• Free recreation passes for seasonal employees and their dependents
• One Free Season Long Guest Pass 
• Discounted fees for all Recreation Programs and Camp Programs
• Discounts in the RA Tennis and Pickleball Pro Shop
• One free pavilion reservation per year
• Half price reservations at Community Buildings
• Four complimentary boat rental passes
• Employee Referral Bonus
• Staff events
• Employee Assistance Program (EAP)
• Free electric car charging on-site (Headquarters location only)

We are dedicated to promoting a welcoming and rewarding workplace where all employees can thrive and feel valued. Your growth and success are important to us, and we strive to provide the resources and support necessary for you to achieve your personal and professional goals.

Reston Association is committed to maintaining a secure and transparent recruitment experience. As part of our standard hiring practices, all communication with applicants is conducted exclusively through official ADP email messages. Reston Association does not use text messaging, social media direct messages, or calls from unidentified numbers to schedule interviews or request personal information. If you receive a message that appears inconsistent with these guidelines, or if you would like to verify the legitimacy of any communication, please contact: Kaylin Bloom, Talent Acquisition Specialist, View email address on ziprecruiter.com