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Connectivity Platform Technical Support Engineer

Gigs, Inc.

Gigs, Inc. in New York is seeking a Technical Support Engineer to serve as the technical anchor for our support operations, owning complex provisioning and API issues and guiding Tier 1 teams toward resolution. You will troubleshoot connectivity, translate findings into clear customer communications, and feed insights to Product and Engineering to improve the platform's API and dashboard; remote-friendly with NYC hub collaboration. #J-18808-Ljbffr Gigs, Inc.

Vacancy posted 11 hours ago
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