Background Check Specialist

Job Description

Job Description

About us

Dynamic Service Solutions (DSS) is a mission-driven organization partnering with federal and local agencies to deliver high-quality human services, staffing, and program support nationwide. We are committed to excellence, innovation, and compassionate service.

We’re seeking compassionate professionals to join our Children First Residential Care Program, where you’ll provide trauma-informed, culturally responsive care in a safe and supportive environment. Your work will help children move toward stability and family reunification. If you are passionate about serving vulnerable populations and want to make a meaningful impact, we invite you to join our mission-focused team.

Many roles require fluency in English and Spanish. Explore opportunities in our Career Center and make a difference where it matters most.

Job Summary

The Background Check Specialist is responsible for helping with the background check investigation process. Coordinating and documenting required background check requests and results. Conducts quality assurance reviews to ensure background checks are submitted completely and accurately prior to submission and within the required timeframes and deadlines.

Essential Functions

1. Guide staff through completing all required components of the background check process, including FBI fingerprinting, Child Abuse/Neglect Registry checks, Annual Affidavit, Background re-check and other required screenings, to ensure compliance with ORR, federal and state regulations.
2. Submit completed background check packets and supporting documents to ORR; track responses and maintain official eligibility and suitability letters for staff working in programs.
3. Conduct regular audits to ensure all background check–related documentation, including annual affidavits and verification forms, are complete, accurate, and up to date in staff files.
4. Stay current with ORR, federal, and state requirements related to background checks and ensure all processes follow established standards, timelines, and confidentiality protocols.
5. Provide clear guidance and updates to staff, supervisors, managers and HR regarding background check requirements, timelines, and results, ensuring staff understand each step of the process. and resolve any discrepancies or disputes.
6. Monitor background check results, identify missing or inconsistent documentation, and escalate issues to management or compliance teams to ensure timely resolution and uninterrupted program operations.
7. Other tasks and responsibilities as assigned.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise  the job or to require that other or different tasks be performed as assigned.

Qualifications and Requirements 

Education/Work Experience:

Level : High School Diploma

1. Bachelor's Degree in HR, Criminal Justice, Psychology / Sociology or related field, is preferred. 
2. 3 years of experience in a similar position.
3. Previous experience working with Federal government contracts is preferred.
4. Previous experience working in human services fields or similar occupational areas is a plus.
5. Strong computer skills (Microsoft Office, SharePoint, OneDrive) with the ability to learn new software.
6. Must have good communication and project management skills.

Equivalent Education/Work Experience: 

GED 

Work Location:

Houston, TX 77021

Foreign Language Requirement:

Bilingual (English and Spanish) is preferred 

Working Conditions/Physical Efforts

Work is performed mostly in an office setting. Some overnight travel; public speaking, evening and weekend work are requirements of the position. Regular computer work is also required. While performing the duties of this job, the employee is required to stand; walk; sit; finger, handle, or feel objects, or control; reach; climb stairs; balance; stoop, kneel, or crouch; talk and hear. The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The physical demands and work environment characteristics described above are representative of the physical capabilities that must be met by an employee and the working conditions that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the  position.

What We Offer

• Competitive salary.
• Benefits package medical, dental, vision, HSA, DCFSA and 401 K retirement plan. Life and Disability Plans and other supplemental plans. Student Loan Assistance plan.
• Paid time off, holidays, and sick leave.
• Professional development opportunities; ongoing training in best practices, and leadership.
• Mission-driven work in a collaborative, supportive team.

Why Join DSS

Our people are our greatest strength while empowering communities through compassion, structure, and service. We are committed to supporting your professional growth through ongoing training, mentorship, and clear pathways for advancement. We actively promote and encourage team members to apply for internal opportunities, helping you build a long-term career while expanding your skills and leadership potential. When you join DSS, you become part of a supportive organization that invests in your development and values your impact.