Team Lead, Relocation Project Management

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. This Lead role will be responsible for leading and executing responsibiliities within the Relocation Project Management workstream. The lead will be responsible for overseeing and developing a team of relocation project managers and coordinators throughout the project lifecycle. This role requires strong leadership capabilities to ensure team performance, professional development, and successful project delivery. This role will lead, mentor, and manage a team of relocation project managers, located across the client portfolio, providing clear direction and setting performance expectations aligned with project objectives and account requirements. Move / Furniture ManagementManage all project activities on account and/or projects assignedManage personnel; delegate responsibilities and oversee work on multiple projects of varying complexityOversee the planning, scheduling and implementation of project scopeProactively manage project-related issues on account or assignmentEnsure JLL best practices and policies are being followedDevelop a quality plan for the account and individual project. Provide leadership and guidance in the area of service delivery quality and monitor quality resultsEnsure operations manual is in place and updated on accountFacilitate a project kick-off meeting with internal staff and key stakeholders to ensure responsibilities are communicated and understood by all concernedParticipate in select planning meetings, project meetings and other account specific requirementsReview project goals and objectives, making changes where necessary to ensure desired project resultsReview the developed and implemented move/occupancy project plan and budget through collaboration with the client, facility manager, project manager and Construction managerReview project status and tracking reports, process purchase orders and invoices for due diligence and financialsOversee the project scope and budget, proactively address out-of-scope items with the client and if needed, initiate change ordersDemonstrate a proactive focus on meeting client and project requirements in a timely and cost effective mannerOversee the preparation of various RFP’s needed for vendor and contractor services for the complete projectEnsure the incorporation of “best practices” into projectsEnsure that meetings to review project schedules with all participating vendors and key stakeholders are initiated and held regularlyIdentify and address areas of concern regarding potential liabilities and riskEnsure project processes are managed in accordance with the client’s and JLL policies and proceduresOversee the procurement of all necessary vendors and outside laborOversee the management of supporting suppliers (technology, telephony, furniture, etc.)Evaluate vendors to ensure compliance with the standards of performanceEnsure performance of data input into the CAFM system to maintain occupancy informationDevelop and deliver required project specific reportingComply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice.Oversee the work orders and small project management, including but not limited to furniture reconfigurations and space enhancementsEnsure the coordination with various service providers to determine appropriate date(s) for implementation and communicate those datesIf necessary, determine the pricing for any non-baseline work requested (i.e. construction-related needs, furniture reconfigurations, people relocations that exceed baseline parameters, etc.)People ManagementBe directly responsible for attracting, retaining, developing and managing a team of people who are involved with a specific set of client functions, business unit or projectsRecommend and/or take actions regarding team talent (with involvement of HR and Sr. Mgmt)Manage directly RPM staff, and delegate responsibilities and oversee work on multiple projects of varying complexity to Sr. Managers as applicableSponsor an internal activity or group focused on improvement of job knowledge, skills, and abilitiesFacilitate/sponsor an idea stream by teamConduct bi-annual reviewsGrowth of CompanyParticipate in industry, networking, and educational events; with confidence, represent JLL's core businessPartner with business line leaders on growth of account/or market budgetsImplement Product Line strategy and initiativesAct as sales Subject Matter Expert as needed to support growth.Ensure that all projects comply with Case Study, Cost Savings, BI Data requirements and Value Add's.Collaborate with Marketing/Operations to continually enhance sales toolkitOptimization of Relocation Project Management processes and people to achieve reductions in cost and increase productivitySupport the development of metrics, incorporate into product guidelinesSupport the Firms marketing efforts with suitable content from existing projectsUnderstands, assesses and mitigates risks and outcomes affecting the SLMiscellaneousAny and all other duties and tasks assigned.Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice.Skills and Other abilitiesProficient in FM: Systems move management module and/or facilities management systemStrong Microsoft Excel skillsStrong Microsoft Projects skillsAbility to utilize the Microsoft Office suite of technologiesProficient in CorrigoHas successfully managed relocations involving over 200 employeesThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Location:On-site –Charlotte, NC, Cincinnati, OH, Plainfield, IN, Raleigh, NC, St. Petersburg, FLIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: Charlotte, NC; Plainfield, IN; Cincinnati, OH; St. Petersburg, FL; Raleigh, NCType: Full time