Patient Access Representative-PerDiem-ER
Kingman Regional Medical Center
Patient Access Representative
At the direction of management, completes the registration process for patients. This includes verification of benefits, discharge of patients, collection of copays or payments, balancing of accounts, and general data entry.
Key Responsibilities:
- Customer Service and Patient Satisfaction
- Registration/Admitting/Discharge of Patients
- Patient Processing
Lead Patient Access Representative:
- Meets all Patient Access Representative requirements.
- Provides day to day leadership and supervision of Patient Access Representative team members, trains and orients new hire Patient Access Representatives, and works with Supervisors to provide continuous training of existing staff.
- Performs QA audits of registrations, works account checks, and responds to account denials.
- Assists with the scheduling of staff to ensure appropriate coverage.
- Participates in the interviews for hiring new staff within the unit, as well as providing feedback to the Patient Access Representative supervisors for performance evaluations.
- Identifies, supports, and manages process improvement initiatives for the team.
- Collaborates with management to assist in the day-to-day operations of the team.
Qualifications:
- Demonstrates ability to multitask, prioritize appropriately, and management time efficiently.
- Effective oral and interpersonal communication skills.
- Demonstrates ability to utilize a variety of technological resources (phone, computer hardware, various software programs, fax, scanner)
- Education: High School Diploma or equivalent
- Experience: Minimum of 1 year of experience working in a customer service position and/or office setting
- Certification: American Heart Association BLS
The following Departments/Clinics also require DPS Level 1 Fingerprint Clearance Card:
- 8050 Resident Clinic
- 6601 Joshua Tree Pediatrics
- 6616 Urgent Care
- 6600 Mountain Shadow Primary Care
- 6605 Golden Valley Medical Center
- 8110 Patient Access
- 6504 Physician Services Float Pool
Preferences:
Previous experience in healthcare registration, scheduling, and/or authorizations
Special Position Requirements:
Exposure Category II: Expected duties have possible, but not routine, potential for exposure to blood, body fluids or tissues.
Work Requirements:
Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift. Able to use telephone and computer software and hardware for most of the shift (90% of the day).
Kingman Regional Medical Center- ...Patient Access Representative Position Title: Patient Access Representative Position Code: PtAccessRp-____ Department: Patient Access Safety Sensitive: Yes NoReports to: Department Manager/Director Exempt Status: Yes No Position Purpose:All KHI employees are expected...SuggestedFull timeWork at officeAll shiftsShift workNight shiftWeekend work
- ...Job Description Responsible for accurate and complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration, and registration functions...SuggestedFull time
- ...Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer...SuggestedDaily paidFull timeWork at officeShift work
SKIN AND CANCER INSTITUTE
Kingman, AZ4 days ago
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