Commercial Performance Specialist, Midwest Region

As a Commercial Performance Specialist, you will provide technical expertise and on-site support to OEM and fleet customers, helping improve coating application processes, troubleshoot product and performance issues, and improve operational efficiency. This role partners with customers and our teams to improve, reduce warranty exposure, deliver training and process audits, and ensure product performance. Reporting directly to the Commercial Performance Manager, you will use your coatings or manufacturing expertise to support main accounts through technical service and customer engagement.Key ResponsibilitiesManage audit and service programs to identify risks, improve corrective actions, and reduce warranty exposureReview, document, and improve coating processes in OEM production settingsBe a primary owner of product-related CAIRs, ensuring accurate entry, proper routing, resolution, and closurePrioritize and respond to technical service needs across assigned accountsDeliver training, certification support, and standard operating procedures (SOPs) to customers and our teamsCollaborate with Marketing and Product teams to communicate field feedback, support product positioning, and stay current on product updatesParticipate in regular customer and internal calls (weekly, bi-weekly, monthly) to agree on performance and prioritiesSupport continuous improvement programs related to products, tools, and systemsDemonstrate coating application and mixing, including troubleshooting in live production environmentsQualificationsBachelor's degree or 5+ years of relevant experience in coatings, manufacturing, or a related fieldExperience in a large OEM environment as a technician, specialist, or managerWorking knowledge of Microsoft Office (Excel, Word, PowerPoint, and Outlook)Work with all levels of customer organizations (operators through leadership)Bilingual (Spanish/French), but not requiredWillingness to travel overnight up to 75%#LI-SLS#LI-PRT1#Benefits - Medical, Dental, Vision, and 401K, Family Leave and Life InsuranceAbout us:PPG: WE PROTECT AND BEAUTIFY THE WORLDThrough leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @PPG on X. The PPG Way 2030 We are customer championsProactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. We act with purpose and speedAgile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.We are excellent operatorsProductive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers. We compete to winFuture-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. We are PPG proudStrong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email View email address on click.appcast.io. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.Job SummaryJob number: JR2613991Profession: Sales & Retail