Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public?
If you answered yes to these questions, working for State Farm Insurance Agent David Wrona may be the career for you! 
State Farm agents are independent contractors that market State Farm Insurance and financial services products. 

About the Agency
Here at the David Wrona State Farm Insurance Agency , you will find a very relaxed, welcoming and supportive business casual work environment.  

ROLE DESCRIPTION:
As a Customer Service Representative with David Wrona - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed. 
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.