Administrative Specialist I - (Temp)

Administrative Specialist I - (Temp) Student Engagement/Student Success Counseling Center Schedule: Monday - Friday | 8:30 AM - 5:15 PM The Georgia State Counseling Center is committed to ensuring access to mental health support services. Through innovative practices and effective intervention, over the past six years, the center has increased access to serve 65 percent more students. The center conducts more than 8,000 appointments each year. The primary mission of the Georgia State Counseling Center (GSUCC) is to support Georgia State University students in achieving their personal and educational goals by enhancing their mental and emotional health, interpersonal relationships, and academic performance through accessible, professional, culturally competent, and empirically supported services. The GSUCC is committed to promoting inclusion, with services designed to provide respectful treatment to students of every background. The staff also provides assistance to faculty, administrators, and staff in assisting students in distress, enhancing the learning process, and providing guest lecturers for classes. The GSUCC is staffed by a multidisciplinary team of psychologists, psychiatrists, licensed clinical social workers, licensed professional counselors, licensed marriage and family therapists, health educators and a nutritionist in the Mind-Body Clinic. The GSUCC staff is diverse in many ways, including age, gender, race, sexual identity, religious background, and national origin. Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we hire great people from a wide variety of educational, career, and personal backgrounds, not just because it is the right thing to do, but because it makes us a stronger team. The Counseling Center is seeking (1) Administrative Specialist I - (Temp) to join the already awesome team taking the Buckhead Center Operational Services Department to the next level of excellence! WHAT MAKES Counseling Center A GREAT PLACE? A knowledge-sharing organization that works collaboratively with diverse partners. Professional development opportunities and mentorship A rapidly growing center within an academic setting

HERE IS WHAT YOU WILL DO

This position supports the daily operations of the Counseling Center front office. The role coordinates client scheduling, manages Same Day Consultations (SDCs), and ensures efficient access to counseling, psychiatry, and client advocacy services. This position serves as a key point of contact for students and plays an essential role in maintaining smooth and professional front office operations. Essential Duties and Responsibilities: Coordinate front office operations and manage scheduling for Same Day Consultations (SDCs), initial appointments, and follow-up services. Ensure adherence to established procedures for client check-in, intake, and service setup. Provide guidance and support to front desk staff and assist with training on policies and workflows. Troubleshoot scheduling issues and resolve client concerns, escalating as needed. Maintain waitlist processes, including communication and documentation. Deliver high-quality customer service to students, visitors, and campus partners. Answer incoming calls, respond to inquiries, and direct clients appropriately. Perform administrative tasks such as data entry, scanning, and maintaining records. Support overall office operations and assist with additional duties as needed. Work Environment: Work environment involves minimal physical risks and primarily consists of an office setting with regular interaction with students and staff. Confidentiality This position works with sensitive and confidential student information and must adhere to all university policies and privacy guidelines, including HIPAA where applicable This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor. Qualifications Minimum Requirements: Bachelor's degree and one year of administrative experience; or high school diploma or GED and five years of administrative experience; or a combination of education and related experience. Preferred Hiring Requirements: Strong organizational and time management skills Ability to manage multiple priorities in a fast-paced environment Excellent communication and customer service skills Attention to detail and accuracy Ability to handle sensitive and confidential information Proficiency in office systems and scheduling platforms College/Business Unit: Student Services Department: Health Clinic Admin Location: Atlanta Campus Shift: 8:30 AM - 5:15 PM Salary: $19.00 FLSA Status: Non-Exempt Job Type: Full Time (Benefits Eligible) Job Posting: 07/28/26, 2:58:56 PM Closing Date: 08/12/26, 3:59:00 AM Georgia State University Values COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value Statement The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at Equal Employment Opportunity Georgia State University is an equal opportunity employer with regard to veterans and individuals with disabilities and prohibits discrimination on the basis of an individual's race, color, religion, sex, national origin, age, disability,, genetic information, or protected veteran status. Background Check Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security. It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office. Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires. Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status. #J-18808-Ljbffr Georgia State University