ASSISTANT PROPERTY MANAGER

Overview We are looking for an exceptional Assistant Property Manager to join our team at our 200‑unit Ashmore Trace apartment community in Greenwood, Indiana. Responsibilities Promptly answer telephone and e‑mail inquiries from residents and prospective residents. Follow‑up on emails from prospective residents with the goal of obtaining an appointment to show the community. Assist with completing move‑ins, move‑outs, certifications, and renewals. Greet prospective residents, tour the model/vacant units, and demonstrate interior features and amenities, explain terms of occupancy, and provide information about local areas. Close the sale with prospective residents, obtain a holding deposit if applicable, and submit applications for apartments or waiting lists. Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale. Determine and certify the eligibility of prospective residents following government regulations and company procedures. Assist with marketing surveys. Pursue and collect rent payments, assist with delinquencies, and court filings. Investigate complaints, disturbances, and violations and resolve problems following management rules and regulations. Prepare, submit, and maintain accurate records, reports, and documentation. Ensure confidentiality of all data in the resident files (e.g., income, credit reports, assets). Provide information and reports in coordination with other departments as needed. Conduct all activities in accordance with HUD regulations and Fair Housing requirements. Qualifications High school diploma or equivalent combination of education, training, or experience. Property management experience preferred. Must be detail oriented and organized. Must have and maintain a valid driver’s license in the state of residence. Able to work a varied schedule including weekends. Willing to travel for training and meetings. Effective verbal and written communication skills. Ability to read and comprehend the English language. Fluent in Spanish is a plus. Benefits We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discounts, and a competitive 401(k) plan with generous matching. There is also an opportunity for advancement within a family‑oriented culture. #J-18808-Ljbffr