SPECIAL EVENTS COORDINATOR
Silverton Casino
General Summary of Job Duties: The Special Event Coordinator provides administrative, logistical, and on-site support to the Special Event Manager. This position focuses on execution, coordination, and follow-through of assigned tasks to ensure events and promotions run smoothly.
Principle Responsibilities and Duties:
Principle Responsibilities and Duties:
- Support the Special Event Manager in the execution of property-wide events and promotions by completing assigned tasks and following established event plans and timelines.
- Assist with event logistics including room setups, equipment needs, signage placement, credential distribution, and event-day checklists as directed.
- Coordinate assigned communication with internal departments such as Operations, Slot Operations, Table Games, Food & Beverage, Security, Facilities, and Entertainment.
- Assist with vendor coordination by confirming schedules, deliveries, set-up and tear-down details, and escalating issues to the Special Event Manager.
- Maintain organized and accurate event documentation including schedules, contact lists, approvals, and post-event notes.
- Track assigned expenses, collect invoices, and submit documentation for review and approval.
- Provide on-site event support including guest assistance.
- Assist with post-event follow-up by compiling attendance numbers, guest feedback, and operational notes.
- Ensure assigned tasks comply with gaming regulations, internal controls, and departmental SOPs.
- Maintain event calendars, task lists, and shared documents.
- Ensuring that all safety standards and fire guidelines are followed.
- Ensuring that the event venues are clean and always organized.
- Addressing any customer queries and complaints.
- Assisting in clearing the stage and setup post event.
- Reviewing the inventory before and after the event.
- Works with Food and Beverage to coordinate logistical plans for prep, set-up, and show.
- Assist as needed advancing riders and facilitating concerts in the pavilion and pool.
- Tours department daily; looks for safety hazards and checks staff adherence to hotel policies and procedures.
- Reviews the department's logbooks daily ensuring information is kept current and accurate.
- Assists with Player Loyalty Events and Drawings via the PowerKiosks Management System.
- Perform other duties as assigned to support the Special Events department.
- Maintain a high quality of guest service according to Silverton Be Amazing Service Standards.
- Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
- Adhere to all appearance and uniform standards.
- Maintain an open line of communication with Managers.
- Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
- Ability to accept performance feedback in a professional manner.
- Regular attendance on all scheduled shifts is considered an essential function of the job.
- Arriving on time for all scheduled shifts is considered an essential function of the job.
- Other duties as assigned.
- Character: Always do the right thing and treat everyone with dignity and respect.
- Collaboration: Celebrate Diverse ideas, thoughts and talents.
- Care: Be KIND to yourself and each other.
- Fun: Our guests are here to have FUN, so we should have FUN, too!
- Excellence: Be Amazing!
- High school diploma or equivalent required.
- 1-3 years of experience in event support, hospitality, marketing, or casino operations preferred.
- Strong organizational skills with attention to detail.
- Ability to take direction and prioritize tasks.
- Strong communication and guest service skills.
- Proficiency in Microsoft Office; familiarity with CRM or casino systems preferred.
- Ability to work in a fast-paced environment and to work efficiently and effectively with a team.
- Good physical stamina and the ability to lift 50 pounds.
- Understanding of event layout and equipment configurations.
- Ability to work flexible hours including nights, weekends, and holidays.
- Identification that establishes identity
- Identification that establishes the right to work in the United States
- Tripleseat
- AS400
- Convention Set-up (movement, placement and storage of furniture and equipment)
- Ticketing Systems
- Micros
Vacancy posted 3 days ago
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