Desktop Support Specialist

$29 - $34 per hour

Full-time

Hydrogen Group

La Jolla, CA

Title: Desktop Support Specialist

Pay: $29.00-$34.00/hr

Location: San Diego, CA (La Jolla)

Duration: 6-month contract

Schedule: On-site, Monday-Friday, 8:00 a.m.-5:00 p.m.

Position Summary

The Desktop Support Specialist delivers high-quality technical support to end users across the organization, ensuring the smooth operation of desktops, laptops, peripherals, and meeting technologies. This role emphasizes customer service, responsiveness, and technical excellence, supporting executives, VIPs, and both remote and onsite staff. Effective communication with technical and non-technical personnel is essential.

Key Responsibilities

Provide technical support for the standard operation of core systems, including hardware, software, and peripherals.
Diagnose and resolve issues with laptops, desktops, printers, mobile devices, and other IT equipment.
Meet individual service level agreements (SLAs), quality targets, and customer satisfaction objectives.
Communicate technical information clearly to technical and non-technical audiences.
Document support activities and resolutions, maintaining accurate records in ticketing systems.
Collaborate with other IT teams to escalate and resolve complex issues.
Perform additional duties as assigned to support evolving business needs.

Required Qualifications

Strong verbal, written, and interpersonal communication skills.
Proven experience in a customer service-oriented technical support role.
Demonstrated ability to troubleshoot and resolve hardware and software issues.
Experience working in a fast-paced corporate IT environment.
Familiarity with networking fundamentals, including Wi-Fi, VPNs, and remote access tools.
Proficiency in supporting Microsoft Windows operating systems, Microsoft Office applications, and desktop and laptop hardware.
Familiarity with mobile device support.
Ability to exercise sound judgment and make decisions independently.
Strong organizational skills and attention to detail.

Preferred Qualifications

Experience with ITIL-based support processes and ticketing systems, such as ServiceNow.
Knowledge of macOS and cross-platform support environments.

Apply

Vacancy posted 4 hours ago

Similar jobs that could be interesting for youBased on the Desktop Support Specialist in La Jolla, CA vacancy

Desktop Support Specialist
$27.5 - $34.5 per hour
...Desktop Support Specialist $27.50–$34.50/hr Onsite: San Diego, CA 92122 6 month assignment with potential for long term The Desktop Support Specialist is responsible for delivering high-quality technical support to end users across the organization. This role...
Suggested
Full time
Work at office
Remote work
Flexible hours
inSync Staffing
San Diego, CA
5 hours ago
Senior Desktop Support Specialist
$36 - $42 per hour
Senior Desktop Support Specialist Location: Carlsbad, CA (Onsite) Travel: Occasional local travel to client sites Employment Type: Full-time Compensation: $36.00–$42.00 per hour About V.I. Experts V.I. Experts is a managed IT and cybersecurity services...
Suggested
Hourly pay
Full time
Local area
V.I. Experts
San Diego, CA
1 day ago
Desktop Support Specialist
...Job Description: Proven work experience as a Desktop Support Engineer or Field services Technical Support Engineer To resolve incidents and upgrade different types of software and hardware. Installation of new hardware for customers, such as new monitors, docking...
Suggested
Full time
Work experience placement
Work at office
Local area
HCLTech
San Diego, CA
4 days ago
Desktop Support Specialist
$28 per hour
...IT Desktop Support Specialist Location: San Diego, CA 92121 Work Arrangement: 100% Onsite Employment Type: 6-Month Contract (potential to extend / convert) Pay Rate: $28.00/hour Schedule: Monday–Friday, 8:00 AM–4:30 PM Start Date: ASAP About the...
Suggested
Full time
Contract work
Immediate start
Monday to Friday
Afternoon shift
Tucker Parker Smith Group (TPS Group)
San Diego, CA
7 hours ago
IT Support Specialist
...JOB SUMMARY We are seeking an IT Support Specialist to facilitate the seamless delivery of IT services and help ensure that our operations... ...and resolving hardware and software issues on desktops, laptops, printers, and other end-user devices. Familiarity...
Suggested
Work experience placement
Remote work
Flexible hours
Iambic Therapeutics, Inc
San Diego, CA
3 days ago
Peer Support Specialist
$30 - $32 per hour
...Peer Support Specialist Reports to: Program Manager Location: San Diego, CA Position Type: Full time, Non-Exempt $30 -$32 p/h Position Summary The Peer Support Specialist provides culturally responsive, trauma-informed, recovery-oriented peer support...
Full time
Work at office
Survivors of Torture, International
San Diego, CA
3 days ago
Part-Time College Essay Support Specialist
$25 per hour
...Job Description Job Description College Planning Source (CPSI) is hiring an Essay Support Specialist to help students bring their voices to the forefront in their college application essays. This is a part-time, remote, year-round role for someone who takes pride...
Hourly pay
Part time
Summer work
Remote work
Weekend work
2 days per week
3 days per week
College Planning Source
San Diego, CA
12 days ago
Agency Support Specialist
$30 - $34 per hour
...Job Description Job Description Agency Support Specialist Patriot Growth Insurance Services | San Diego, CA | Hybrid | Full-Time Why This Role Matters As an Agency Support Specialist, you'll help keep our Employee Benefits operations running smoothly while...
Full time
Temporary work
Work at office
Local area
Patriot Growth Insurance Services, LLC
San Diego, CA
15 days ago
Behavioral Health Support Specialist
...Prosperous Health San Diego, LLC is hiring a Behavioral Health Technician to support clients in behavioral health and substance use disorder programs. You will assist with daily activities, monitor safety, and support the clinical team in delivering high-quality care....
Prosperous Health San Diego, LLC
San Diego, CA
2 days ago
Biomedical Equipment Support Specialist (Information Systems)
...Biomedical Equipment Support Specialist Information SystemsThe Biomedical Equipment Support Specialist Information Systems (BESS IS) provides clinical and administrative support to staff, patients, and administrators for all matters of concern relating to the facility...
US Government Jobs
San Diego, CA
2 days ago
Legal Support Specialist
$38.5 - $47 per hour
...Legal Support Specialist Location: San Diego, CA | Hybrid Pay: $38.50 - $47.00/hour Shift/Schedule: Hybrid schedule (4 days remote : 1 day onsite); first 90 days fully onsite in Torrey Pines, San Diego Employment Type: Permanent Placement Work Type...
Permanent employment
Full time
Work at office
Local area
Remote work
Shift work
Eastridge InfoTech
San Diego, CA
3 days ago
Legal Support Specialist
$55k - $65k
...San Diego, California Job Description The San Diego office is seeking a Legal Support Specialist to provide administrative and practice support to attorneys and other legal professionals across multiple practice areas. The Legal Support Specialist will work closely...
Work at office
Pillsbury Winthrop Shaw Pittman
San Diego, CA
3 days ago
Robotaxi Fleet Support Specialist (Night Shift)
$21.57 - $30.21 per hour
...What to Expect We are looking for a highly motivatedandpassionateindividual tojoinourRobotaxi Fleet Team. As Robotaxi Fleet Support Specialist, you will play a crucial role in ensuringthatallour vehicles are inanexcellent conditionat all times, supporting smooth24/7...
Hourly pay
Full time
Temporary work
Flexible hours
Shift work
Night shift
Tesla
San Diego, CA
9 hours ago
Executive Support Specialist
$10k
...Executive Support Specialist / Executive Project Coordinator Reports To: Executive Leadership Status: Regular, Full-Time Location: Hybrid / Remote with scheduled in-person support and occasional travel POSITION SUMMARY The Executive Support Specialist...
Full time
For contractors
Work at office
Local area
Remote work
Shift work
FIT Solutions, LLC
San Diego, CA
2 days ago
Remote Travel Support Specialist
...We are looking for a Remote Travel Support Specialist to assist clients throughout the planning and preparation of their trips. In this role, you will provide guidance, answer travel-related questions, and help ensure a smooth and enjoyable experience for each traveler...
Remote work
Flexible hours
Dreamtripshn
San Diego, CA
2 days ago
Remote Chat Support Specialist — Customer Delight
A nonprofit organization is seeking a dedicated Chat Customer Representative to provide exceptional customer support remotely. The role involves addressing customer inquiries through live chat, ensuring a positive customer experience, and resolving issues efficiently. Candidates...
Remote work
Feed My People Food Bank
San Diego, CA
5 hours ago
Product Support Specialist
...The Global Customer Care team provides third line technical support for customers in North America and Europe for ServicePower Service... ...products. As part of this team, the Product Support Specialist is expected to possess a thorough understanding of the ServicePower...
Work experience placement
Flexible hours
Shift work
ServicePower
San Diego, CA
3 days ago
Quality Assurance Support Specialist
$80k
...information technology, and logistics services, STF is committed to delivering high-quality systems engineering, technical and professional support services that meet and exceed deliverable requirements. STF offers superior out-of-the-box solutions to end-to-end problems and...
Remote work
Flexible hours
Systems Technology Forum
San Diego, CA
2 days ago
Administrative Support Specialist
$20 - $30 per hour
...Job Title Administrative Support Specialist Location San Diego, CA 22400 US (Primary) Category Research, Development, and Engineering Job Type Temporary Career Level Staff Education Bachelor's Degree Travel Up to 100% Security...
Hourly pay
Temporary work
Work at office
Remote work
Prescient Edge
San Diego, CA
4 days ago
Enrollment Support Specialist
$22 - $25 per hour
...Job Description Job Description Position Title: Enrollment Support Specialist Department: Enrollment Report To: Director of Enrollment and Marketing Job Type: Full-Time, Nonexempt Salary: $22 - $25 per hour Location: San Diego Campus GENERAL SUMMARY...
Hourly pay
Full time
Work at office
Remote work
Home office
Ambow Education, Inc
San Diego, CA
28 days ago
Production Support Specialist II
$51.6k - $80.4k
...Responsibilities for this Position Production Support Specialist II Location: San Diego, CA, US, 92113 National Steel and Shipbuilding Com Posting Closing Date: Until Filled Shift: ALL Security Clearance: No Clearance Provide administrative...
Full time
Work at office
Local area
Flexible hours
Shift work
NASSCO
San Diego, CA
8 days ago
Peer Support Specialist (certified) NCSH Residential Program
...The Peer Support Specialist will have experience or personal knowledge of behavioral health issues and services. The Peer Support Specialist provides culturally competent and trauma informed services that promote recovery engagement socialization self-sufficiency self...
Full time
Immediate start
HealthRIGHT 360
San Diego, CA
10 days ago
Community Support Specialist (Day Shift)
$20 - $24 per hour
...identify, engage, and place exceptional talent. Candidates will be supported throughout the process with clear communication, guidance, and... ...prevention. Position Summary The Community Support Specialist provides person-centered support and care plan execution during...
Full time
Part time
Immediate start
All shifts
Shift work
Night shift
Day shift
Afternoon shift
Pathway Talent Solutions Group
San Diego, CA
a month ago
Administrative Support Specialist
$24.39 per hour
...Administrative Support Specialist Pay Rate: Up to $24.39/hour Duration: 6-month assignment Location: San Diego, CA (onsite) Summary We are seeking an organized and detail-oriented Administrative Support Specialist to assist with day-to-day operations...
TCWGlobal
San Diego, CA
1 day ago
Administrative Support Specialist
...Job Title Administrative Support Specialist Location San Diego, CA - CA US (Primary) Job Description Founded in 1995, ESN is a Small Disadvantaged Business (SDB), Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB...
Work at office
Engineering Services Network
San Diego, CA
2 days ago
Community Support Specialist (Graveyard Shift)
$20 - $24 per hour
...identify, engage, and place exceptional talent. Candidates will be supported throughout the process with clear communication, guidance, and... ...prevention. Position Summary The Community Support Specialist is responsible for providing person-centered support and care...
Full time
Part time
Shift work
Night shift
Pathway Talent Solutions Group
San Diego, CA
a month ago
Community Support Outreach Specialist
$25 - $28 per hour
...Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive... ...: The official job title is Community Support Outreach Specialist. The Community Support Outreach Specialist cultivates relationships...
Permanent employment
Full time
Temporary work
Work at office
Local area
Immediate start
Flexible hours
Serene Health
San Diego, CA
a month ago
Peer Support Specialist (Certified)
...Illness) is a nonprofit organization that provides free education support services and advocacy to improve the quality of life of... ...homelessness. Our multi-disciplinary team includes: Peer Support Specialists Housing Navigator Case Managers Admin Support and a Program Manager...
Full time
For contractors
Work at office
Rotating shift
Afternoon shift
NAMI San Diego
San Diego, CA
10 days ago
Behavior Support Specialist Bilingual Employment Pool
...letters of recommendation Comments and Other Information BASIC FUNCTION:Assist in data collection and assessment for behavior support services; assist in developing implementing and training staff in the use of positive behavior support and intervention techniques....
Full time
Work at office
Empower Language Academy
San Diego, CA
10 days ago
Retail Support Specialist
$18 per hour
...creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our... ...place for you. About The Opportunity The Retail Support Specialist role will support our FASHIONPHILE retail Del Mar, CA location...
Local area
FASHIONPHILE
San Diego, CA
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Desktop Support Specialist. Be the first to apply!