Patient Services Representative (Family Medicine Dept)
$23 - $26 per hourMendocino Community Health Clinic
Job Type
Full-time
- Welcome patients and visitors with professionalism, courtesy, and warmth.
- Schedule and manage patient appointments, including follow-up visits.
- Verify insurance eligibility and guide patients through financial assistance options.
- Assist patients with registration, forms, and use of the patient portal.
- Collect payments and maintain accurate financial records.
- Maintain and update patient information in the Electronic Health Record (EHR).
- Ensure reception and waiting areas are clean, organized, and welcoming.
- Excellent communication and interpersonal skills with a patient-first mindset.
- Ability to multitask in a fast-paced healthcare setting.
- Experience with scheduling, insurance, or medical office work preferred.
- Strong computer and data entry skills.
- Medical, Dental, and Vision Insurance
- Paid Time Off (PTO) and 9 Paid Holidays
- Life Insurance
- 401(k) with up to 4% Employer Match
- Flexible Spending Account (FSA)
- High School Diploma or General Education Degree (GED)
- Two or more years' experience in healthcare, in a similar position or in another industry, in a customer service role
- Bilingual, English/Spanish, fluent
Salary Description
$23 to $26 an hour, DOE
Vacancy posted 1 day ago
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