IT Support Technician
$70kXpertalent
Level 1 Support Engineer (MSP)
Salary: up to $70,000 + Excellent Benefits
Location: Dallas, Texas (Opportunity to work 1 day per week from home) Experience working for an IT Provider / MSP is very beneficial
We're hiring on behalf of a growing IT services provider based in Dallas, serving a wide range of SMB clients. They're looking for a level 1 Engineer to provide external support to customers and troubleshoot incoming issues to the point of resolution or escalation.
This is the opportunity to join a fast paced MSP where you can be guided and moulded in to a great MSP engineer.
What You'll Be Doing:
Salary: up to $70,000 + Excellent Benefits
Location: Dallas, Texas (Opportunity to work 1 day per week from home) Experience working for an IT Provider / MSP is very beneficial
We're hiring on behalf of a growing IT services provider based in Dallas, serving a wide range of SMB clients. They're looking for a level 1 Engineer to provide external support to customers and troubleshoot incoming issues to the point of resolution or escalation.
This is the opportunity to join a fast paced MSP where you can be guided and moulded in to a great MSP engineer.
What You'll Be Doing:
- Provide remote support for end users with the opportunity to go onsite
- Troubleshoot O365, Windows Server, Active Directory Experience with OneDrive, SharePoint, Exchange Online
- Networking troubleshooting
- Printer, desktop, troubleshooting
- 1+ years of IT support experience
- Hands-on experience and knowledge with Office 365, Windows Server, Active Directory
- Exposure to Microsoft cloud products, M365, Teams, SharePoint etc.
- Strong troubleshooting instincts + a proactive, growth-driven mindset
- 100% employer-paid health, dental, and vision
- Generous PTO: 2 weeks sick + 2 weeks vacation (plus rollover perks)
- Cell phone allowance + yearly reviews and bonuses
Vacancy posted 4 days ago
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