Mailroom Assistant

Mailroom AssistantCategory: StaffDepartment: MailroomLocations: Northfield, VTPosted: Oct 26, 2026Closes: Open Until FilledType: Full-timeRef. No.: M00081Salary Type: HourlySalary Range: $17.00 - $17.00Position ID: 206144About Norwich University: Founded in 1819, Norwich University is the oldest private military college in the country and the birthplace of the Reserve Officers' Training Corps (ROTC). Today we are a diversified academic institution that offers undergraduate and graduate degrees and professional certificates to adult learners online and to Corps and civilian lifestyle students on campus. Norwich faculty and staff challenge all of our students to push themselves academically, socially, and as leaders. Our graduates build upon their Norwich educations to launch or grow careers and make outsized contributions to their communities, the nation, and the world.Norwich University is located in the beautiful Green Mountains of Vermont, only 20 minutes from the state capital, Montpelier, and three hours from Boston or Montreal. It is a private institution nestled in a rural setting with a campus size of 1,200 acres.Our excellent benefit package includes medical, dental, vision, group life, and disability insurances, flexible-spending accounts for health and dependent care, a 403(b) retirement plan with employer match, an employee assistance program, paid time off, use of the University pool and fitness center, and tuition scholarships for eligible employees and their family members. Some employees may qualify for the Public Service Loan Forgiveness Program on their Federal Student Aid Direct Loan balance. For more information about our benefits, visit DescriptionFulfills the mission of Norwich University by providing support and assistance to Mailroom Supervisor. Assists in the training of work-study students. Serves as floor director when the supervisor is absent.This is a 40 hour per week and 52 weeks per year 1.0 FTE position.Essential FunctionsAssists in scheduling work study hours and work, including assigning mailboxes and handing out keys.Performs duties with a commitment to accurate information/data, and error free sorting.Daily cash and cash register work.Cleans and maintains workspace.Serves as key holder to open and close mailroom when needed.Other FunctionsMaintains confidentiality of sensitive or private information.Communicates with employees, students, and others in a respectful and clear manner.May serve on University committees, councils, workgroups, or other designated bodies as assigned.Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related systems and software.Speaks, reads, and writes in English.Communicates by telephone, email, letter, in person, or other means or device.Performs other tasks as assigned by supervisor.RequirementsHigh school diploma or equivalentMust pass a post-offer, pre-employment background check and physical examExceptional customer service skillsAbility to interact with a diverse group of peopleAverage computer skills requiredProactive decision-making to identify problems and recommend solutionsGood verbal and written communication skillsExcellent time management skillsAbility to adapt to changing priorities with unscheduled interruptionsAble to sit, squat, reach, push, pull, and manipulate related equipment; lift up to 50 pounds; travel outdoors to various parts of the campus. Ability to stand up to 6 hours per dayWork some evening or weekend hoursEnvironmental ConditionsIndoor work in a mailroom environmentLow level of exposure to noise, dust, fumes, vibrations, and temperature changes.Additional Information:Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of Human Resources at View email address on click.appcast.io for assistance.All candidates must be legally authorized to work in the United States without requiring immigration sponsorship, including but not limited to non-immigrant visas such as H1B, STEM, or F1, now or in the future. A post offer, pre-employment background check will be required of the successful candidate.