RF TECHNICIAN

Job Description

Job Description

Overview

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.

The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!

If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

Responsibilities

Provide Support to fleet customers, including other engineers, technicians from other government agencies such as the Regional Maintenance Center (RMC) by providing timely information and technical assistance through established processes relative to government’s request. Maximize resource capacity and availability to deliver subservices including Distance Support, Onsite Support, and Proactive Support. Document or assist in documenting all issues, resolutions, and requests for information using the established process of the DDG 1000 Help Desk.

Salary range: $70,000 - $98,000/yr.

This position is always open. Resumes will be accepted even when there are no openings.

Qualifications

Essential Duties & Job Functions:

• Assist fleet customers, engineers, technicians, and other personnel via distance support (phone and email) to resolve issues and provide support as requested by the customer. If unable to resolve the issue by distance support, on-site support may be the next step.
• Plan and execute on-site restorative actions to restore the system to operational condition through equipment configuration, coordination with distant end, or part replacement with available Government Furnished Equipment (GFE) The contractor shall identify and isolate problems; inspect and repair systems and equipment; test and evaluation; perform system checkout; provide informal training; update documentation; and perform in- briefs and out-briefs of accomplishments to the ship’s crew and other fleet support customers. The restorative actions may involve troubleshooting interfaces and peripheral systems to resolve SSC-15 Interoperability issues. Interfaces to include but not limited to the modems, Common Array Equipment (CAE), Common Display System (CDS), Total Ship Computing Environment (TSCE), Integrated Communications Control (ICC), Advanced Digital Network System (ADNS), and Global Broadcast Service (GBS), Navy Multiband Terminal (NMT), Digital Modular Radio (DMR), Advanced Time Division Multiple Access (TDMA) Interface Processor (ATIP).
• Perform equipment grooms, onboard training and participate in required Fleet events. (Up to Secret)
• Provide on-site support while The contractor’s personnel shall be capable of riding the ship for short periods.
• Verify, test, and validate new software related to the system in accordance with government approved (Up to Secret)
• Submit and review Software Trouble Reports (STR) / Hardware Trouble Reports (HTR) for any issues found onboard during site support activities. Documented resolutions for STR and HTR issues will also be recorded against any associated trouble tickets.
• Provide a situational report of actions taken and results upon conclusion of the on-site support in contractor
• Support the transition of SSC-15 to the Government.
• Other related duties as assigned.