Executive Support Specialist (full time in Downtown Houston, TX office)

JobTitle: Executive Support Specialist Duration: 06 months + Possible Extension Location: Houston, Texas 77002 Job Summary: Executive Support Specialist to serve as primary End User support for the executive team at NRGs Houston headquarters. This position would also provide executive AV support for conference rooms, and all corporate AV events via MS Teams Meeting support. Supported functions include hardware configuration, presentations, videoconferences, and customer engagement. The position requires a thorough knowledge of audio/video systems and Windows PCs, macOS devices, iPhones, iPads, and other mobile/end‑user devices. The position will coordinate resources and/or work events, including multimedia presentations and sound reinforcement. Roles & Responsibilities: Support the end‑user devices for the executive team and their admins. Support board meetings, earnings calls, town halls and other all‑hands meetings as needed for the executive team at Houston HQ. Evaluate, maintain, upgrade, troubleshoot technology equipment, and perform regular maintenance checks on the executive floor. This includes live events, conference rooms, and video teleconference rooms. Serve as the initial point of contact for the Executive team for reporting and resolving problems in conference rooms. Meet with executive team to determine event needs and direct resources. Stay up to date with technology solutions. Train executives and administrative staff in the use of technology in conference rooms and performs all other duties as assigned. Qualifications: Bachelor’s degree in Computer Science, Engineering, MIS, CIS, or a related discipline from an accredited four‑year college or university. Required Skills: Must have extensive documented executive support experience, preferably in more than one position with at least 3 to 5 years’ experience in a large corporate environment. Must be willing to work in the office up to five days per week. Must be confident, patient, and well‑spoken. Supporting execs can be intimidating, so not everyone is cut out for this position. Must be open to travel at least twice a year, usually for 3 days at a time for offsite meetings. Must have some experience with MacBooks, as some of the execs are now using them. Must have experience supporting iPhone and Android phones. Must have experience with A/V support such as conference room cameras, mics, Microsoft Teams Rooms, etc. #J-18808-Ljbffr Matlen Silver