Sales Manager

Sales Manager

ONLY LOCAL CANDIDATES WILL BE CONSIDERED. THIS IS A FULLY ON-SITE ROLE. HYBRID AND REMOTE WORK OPTIONS ARE NOT AVAILABLE.

ABOUT BALFOUR & CO.

Since 1913, Balfour & Co. has helped students and their families celebrate life's most meaningful moments and more than a century later, that mission still drives everything we do. Today, we're one of the world's largest collegiate and high school commencement services companies, home to iconic brands including Balfour®, GradImages®, and ArtCarved®. From class jewelry and yearbooks to cap & gowns, apparel, and photography, we turn milestones into keepsakes through digital innovation and deep, lasting school partnerships powered by nearly 5,000 team members across North America.

POSITION SUMMARY

Reporting directly to the Chief Sales Officer, the Sales Manager is a results-driven professional who will drive growth through sales programs, customer relationship development, and new business prospecting across Balfour & Co.'s full product portfolio, including rings, regalia, diplomas, covers, photos, and yearbooks. This role requires a customer-focused professional with strong organizational and interpersonal skills, capable of managing multiple priorities while delivering exceptional service. Experience within the educational market is preferred. Success requires a blend of: sales execution, customer partnership, event logistics coordination, and strong Excel and PowerPoint skills.

ESSENTIAL POSITION FUNCTIONS

Sales Strategy & Execution

• Develop and implement sales strategies to achieve regional and organizational sales goals.
• Apply structured selling protocols, including call planning, pipeline management, and reporting.
• Lead, coach, and mentor sales team members to meet and exceed business targets.

Customer Relationships & Service

• Collaborate with customers to assess and anticipate evolving needs.
• Address pricing and service delivery issues to ensure quality and customer satisfaction.
• Build and sustain long-term, profitable relationships through tailored customer engagement.

Events, Reporting & Cross-Functional Collaboration

• Plan and coordinate event logistics for ring events and other sales initiatives, and monitor key performance metrics
• Prepare regular, data-driven updates for senior leadership using Excel and PowerPoint.
• Participate in cross-functional meetings with related areas, such as marketing, operations, and product, to align sales efforts with broader business goals.
• Support strategic initiatives and other responsibilities as assigned by senior leadership.

EDUCATION / EXPERIENCE

• Bachelor's degree or higher education is required.
• 2-5 years of experience selling into education market or selling consumer goods; prefer B2B, dealer, or distributor sales experience.
• Experience in sales and event logistics, with demonstrated success in building long-term customer partnerships and driving sales execution.
• Advanced Microsoft Excel skills (formulas, pivot tables, data analysis, and reporting) and proficiency in PowerPoint and other computer/Office tools.
• Skilled in delivering persuasive sales presentations and business updates to senior leaders.
• Participate in building sales plans aligned with corporate objectives.
• Provide consistent follow-up with customers and prospects to support sales execution and retention.
• Customer-centric, hands-on, and action-oriented, with the ability to thrive in fast-paced, changing environments and a demonstrated commitment to the highest level of ethics and integrity.

Join us as Sales Manager and help drive growth by building lasting partnerships across the educational market. Apply now to help shape the future of student celebrations at Balfour & Co.