Leasing Associate- Cosgrove Hill

Job Details Job Location: Cosgrove Hill - Apartment Community, Chapel Hill, NC 27514 Position Type: Full Time Education Level: High School Travel Percentage: Up to 25% Job Shift: Any Job Category: Sales - Leasing Associate Opportunity Overview Behind Every Exceptional Community Is a Team That Runs It Flawlessly At Northwood Ravin, we’re known for creating some of the most distinctive luxury apartment communities in the Southeast. That same level of care and precision extends beyond what residents see, it’s embedded in how we operate every day. We’re looking for a Leasing Associate who takes pride in owning the full leasing experience, from first impression to signed lease, while building genuine connections, driving conversions and representing the community as a lifestyle and not just a place to live. The Opportunity In this role, you own the leasing process end to end, turning interest into signed leases through strong tours, clear communication, and consistent follow-up. You position the community as a lifestyle choice by understanding what matters to each prospect and guiding them to a confident decision. Build trust with prospects and residents by listening, anticipating needs, and delivering solutions Convert leads to tours and tours to leases through consistent follow-up and value-driven communication Create and contribute to social media content that reflects the energy and positioning of the community Execute resident events that strengthen retention and community engagement Maintain weekend availability and flexibility to support peak leasing traffic and marketing events This is a role for someone who is competitive, confident in the product, a market expert, and understands that leasing is more than just sales, it is elevated customer service. What You Bring to the Team You have a solid foundation in multifamily leasing, sales, or a high-touch customer-facing environment. Comfortable working with systems like Onesite and Funnel and have strong closing instincts with the ability to guide prospects through clear and confident communication. More importantly, you bring a thoughtful, detail-oriented approach, communicate clearly, and take ownership of your work. You’re dependable, collaborative, and take pride in delivering high-quality results and representing the Northwood Ravin brand with pride. Why Northwood Ravin We believe exceptional communities are built by exceptional people and we are intentional about supporting both. Our team is supported through competitive compensation, personal development, housing opportunities within our communities, and an elevated benefits experience designed to promote well-being, financial stability, and life beyond work. We offer retirement planning with company match, generous paid time off, and dedicated time to give back through volunteer initiatives. Our commitment to you evolves over time, through expanded time off, enhanced retirement contributions, reduced benefit costs, and meaningful recognition at key milestones. Our Culture We’re collaborative, accountable, and committed to excellence in everything we do. There’s a shared pride in our work—and a shared understanding that the details matter. If you’re looking to be part of a team that operates with intention and high standards, we’d love to connect. Qualifications Desired Skills Demonstrate an ability to support and contribute to community team. Demonstrate strong oral and written communication skills. Operate Microsoft Office including Word, Excel and Outlook, community software. Must possess a positive attitude and the ability to smile under all circumstances. Participate in training in order to comply with new or existing laws. Neat, clean, professional at all times throughout the workday and/or whenever present at the community. Comply with expectations as demonstrated in the employee handbook. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Learn and ensure compliance with all company, local, state and federal safety rules. Ensures that unsafe conditions are corrected in a timely manner. Comply with expectations as demonstrated in the Employee Handbook. Minimum Qualifications High School degree or equivalent 2+ years experience in customer service Must obtain The Fair Housing Certification within 30 days of hire or prior to interacting with prospective residents Must be able to work a flexible schedule; including evenings and weekends Successfully pass a drug screen Valid Driver's License Preferred National Apartment Leasing Professional (NALP) Northwood Ravin is an equal opportunity employer. #J-18808-Ljbffr