Business Specialist
$88.8k - $122.1kPacificorp
Business Specialist location: PORTLAND, OR, US, 97232 Company: PacifiCorp Power Your Greatness PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging. General Purpose As a Business Specialist, you will serve as a trusted advisor to management and organizations, providing strategic guidance on complex issues and emerging opportunities. You will conduct research, special studies and in-depth analyses to identify solutions, evaluate alternatives, and develop recommendations that influence key business decisions. This position plays a critical role in driving continuous improvement by analyzing changing internal and external conditions and developing, implementing, and enhancing strategies, programs, and processes that support organizational success and long-term business objectives. Responsibilities
- Promote a customer first culture and commit to delivering outstanding results for customers.
- Identify and recommend policy, management, procedural, process and system improvements to strategically balance risk and reward.
- Work with various stakeholders to develop systems, processes and solutions with the intent to develop management of assets optimum lifecycle and companion cost models.
- Develop and approve long range programs for assets.
- Implement optimum life cycle and companion costs models for network assets.
- Develop interventions, processes and modify programs to meet customer needs.
- Provide recommendations and implement process and procedural improvements through research of best practices and effective presentation of information, plans and proposals.
- Bachelor's Degree in Business Administration, Marketing, Finance, Human Resource Management or a related field; or the equivalent combination of education and experience.
- A minimum of five years related experience.
- Research and analysis skills including the ability to obtain relevant data, evaluate complex situations, develop creative alternatives, provide recommendations, and negotiate and influence outcomes.
- Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
- Program design skills including development of interventions, processes, or new or modified programs to meet customer needs.
- Excellent communication and interpersonal skills involving the ability to establish trust, maintain confidence, and understand social behavior and interactions.
- Ability to work with all organizational levels to influence actions and negotiate outcomes
- Ability to listen and communicate effectively through oral and written means.
- Proficiency with the use of personal computers to gather, analyze, and summarize data.
- Project management and leadership skills, including the ability to work as a team member, to maintain project timelines, budgets, and deliver on commitments.
- Knowledge of research, analysis and consulting techniques, Company policies, procedures, practices, and applicable federal, state, and local governmental laws and regulations.
- Understanding of the operation and function of line and substation equipment.
- Experience with developing graphical reports to communicate complex analysis results.
- Skill in coordinating and managing multiple projects, often with competing deadlines.
- Understanding of theory and use of economic alternative analysis.
- Medical, dental, and vision insurance
- 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute.
- Life insurance
- Additional voluntary benefits, including pet insurance
- Tuition Assistance
- Mass Transit Pass for employees in our Portland and Salt Lake City Offices.
- Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union)
- Paid short-term disability leave and long-term disability insurance
- Paid Parental Leave
- Paid Bereavement Leave
- Employee Assistance Program supporting mental and emotional wellbeing
$103.8k - $134.2k
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