Bell Attendant - Estates at Acqualina

Job Description

Job Description

Description

Position: Bell Attendant
Location: Estates at Acqualina
Pay: $17/hour
Schedule: Shifts will vary
**Flexible availability is required including weekends**

The Bell Staff performs a variety of tasks to ensure quality guest experience, and the smooth operation of the facility that exceeds our customer/client’s expectations. General duties will include greeting guests upon arrival/departure and transporting baggage to and from guest rooms. The Bell Staff works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality standards are met at all times.  

• Greet arriving and departing guests in a friendly and courteous manner  
• Transport guest luggage and belongings to guest rooms  
• Act as concierge for all guests including directing them to proper amenities within the location, calling for taxi/shuttle service, assisting them in notifying valet attendants of their request for their vehicle, and informing the front desk of the location of guest arrival  
• Maintain cleanliness of lobby by picking up or emptying trash, shining fixtures and cleaning glass  
• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to shift or Operations Manager as necessary  
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead  
• Communicate professionally at all times with guests, clients, and teammates  
• Constantly move around the property by walking/standing for extended periods of time, sometimes for entire duration of shift  
• Constantly lift and carry customer luggage or personal items, up to 50lbs  
• All other duties assigned 

• Excellent customer service and communication skills 
• Ability to verbally communicate with guests 
• Previous customer service experience, preferred 

REQUIREMENTS:  

• Must be at least 18 years of age 
• Must successfully pass a background check, in accordance with company policy and applicable laws 
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility. 

PHYSICAL DEMANDS:  

• Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift 
• Stand for extended periods of time, sometimes for entire duration of shift  
• Constantly lift and carry customer luggage or personal items, up to 50 lb  

WORKING CONDITIONS:  
Work is performed in indoor as well as outdoor environments. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes 

OTHER DUTIES:  

Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice 

Join our team and enjoy an outstanding benefits package, including:

(Full Time Only) 

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. 
• Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family. 
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. 
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. 
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.  

(Part Time) 

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. 
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. 
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. 

Union:

• If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).