FT Dairy Frozen Food Lead

Overview Primary Purpose: Perform duties that ensure department appearance, quality, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide enthusiastic customer awareness. Responsibilities Supervise performance of all duties and responsibilities of all Dairy Frozen Food associates as/when assigned by management. Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customer’s expectations. Use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the department. Support all operational aspects of Dairy Frozen Food Operations as delegated by management. Aid in growing sales through effective merchandising strategies. Adhere to all of the standard practices in the Center Store Standard Practices Manual. Ensure that Dairy Frozen Food conditions involving department appearance, quality, safety, and food safety are consistently maintained at the highest level. Receive, store, process and merchandise all products in accordance with established department standard practices. Maintain accurate records of production, shrink, sales, and inventory. Cut, mark and stock product, as required. Assist in communicating department and company policies to associates. Perform various department functions as needed to meet production and customer service guidelines. Perform all other duties and responsibilities as assigned. Qualifications Understanding of store operations and merchandising techniques required. Effective interpersonal and organizational skills. Ability to lead and direct others. Effective communication, customer service and selling skills. Must meet minimum age requirements. Physical Requirements Lift up to 20 lbs regularly, including overhead lifting, and up to 60 lbs occasionally. Push/pull up to 40 lbs regularly. Meet established volume/activity standards. Stand or walk 100% of the time. Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder level. Frequent bending, kneeling and squatting. Be able to handle a variety of substances associated with cleaning materials, packaging materials and food products. Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time. Ability to use computers, calculators and communication systems required to perform the job functions. Equal Opportunity Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law. #J-18808-Ljbffr